Since the Droid Turbo 2 I've been getting text from Verizon saying I qualify to upgrade my device on a payment plan.
When I tried to do so all went well until the website was trying to force me to pick a data plan. Contacted customer service and was told I have to wait until after Nov. 15th.
Tried yesterday and got the same result. Contacted customer service by phone and they said they'd help me with the order. I was then told there was a problem with their system and they couldn't place the order, and the issue will be resolved within 72 hours. I was told to try again later.
So is Verizon's claim of being able to upgrade on a payment plan and keep UD for real? Anybody here done it?
When I tried to do so all went well until the website was trying to force me to pick a data plan. Contacted customer service and was told I have to wait until after Nov. 15th.
Tried yesterday and got the same result. Contacted customer service by phone and they said they'd help me with the order. I was then told there was a problem with their system and they couldn't place the order, and the issue will be resolved within 72 hours. I was told to try again later.
So is Verizon's claim of being able to upgrade on a payment plan and keep UD for real? Anybody here done it?