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2012 razr family update ot kitkat news 4/14/2014

I was able to get the recovery menu, by pressing the volume down and power, I wiped cashe first but will go directly to factory reset next. I will advise.

Correction Volume up and power button gets me into the recovery menu. Now if I do the factory reset, will it delete my sd card, or just the phone storage? becuase I don't have the key to get my sd card out of the phone yet.
 
Plugging into the wall will just charge. Shouldn't have anything to do with boot. The decision is yours so go ahead and plug it in but I'm thinking the reset is necessary.

Sent from my DE Moto X
 
Plugging into the wall will just charge. Shouldn't have anything to do with boot. The decision is yours so go ahead and plug it in but I'm thinking the reset is necessary.

Sent from my DE Moto X

Ok, I'm doing it now. It completed, and I selected reboot.
 
Nope, that's correct. But that just deletes user data... Not system data or configuration. The update did not like your phone for whatever reason.

Formatting data would not harm your phone. It would just return it to out of the box state. The issue lies in system and the update. You need to contact someone.

This happened with the other Razr line with the update. Some users phones bricked for no reason while others went fine.

Sent from my DE Moto X
 
Just an FYI. Mine is just 4.1.2 rooted with factory recovery. For grins and giggles I tried to just use RootKeeper to unroot and take the update. The update stopped halfway through and rebooted me back into 4.1.2 and told me the update failed. So I plan to unroot manually after while and try it again to see what happens.
 
Yea Root keeper fails on anything 4.3 or above. To be safe I'd return completely to stock. Use RSD to return to the original 4.1.2 firmware to avoid any issues. Up to you.

Sent from my DE Moto X
 
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