I just want to chime in and say that I just bought 2 MAXX's (one for me, one for my gf) and that my MAXX's wifi was working just fine earlier tonight until I updated to the 6.12.181 software version. I was running the old .173 earlier tonight while my gf's phone was on the .181. Her phone's wifi wasn't working, so I went tinkering with both of them and updated my own phone. Now both phone's wifi do not work (the wifi logo turns blue briefly when enabled, but cannot perform basic google searches or anything else). The 4g LTE works fine if wifi is disabled, but what's the point if you have limited data?
Any solutions and/or workarounds would be appreciated. I've done some digging on the internet but I've only see a few people with this problem and no solutions.
I just recently got the Droid Bionic for my father-in-law for his birthday. Great phone ... except the fact that the wifi never worked. Sure, it would connect to the router. It would tell me that I was connected but no data. Just "webpage not responding" messages in the browser. So I figured, maybe it was an issue with the security. I tried all variations on my Belkin wireless N router, even turning security off for a while ... no avail. I then took the phone back to my house, where all my other Android devices get on my Dlink Wireless N router. Same thing ... just gray bars when in Wifi. Disable the wifi, 4g comes back, bam ... data is back! But not through wifi. I repeat this pattern at two other locations and get the same results. All 4 locations were using WPA2 TKIP. And I tried disabling the security at each location. No change.
Called Amazon Wireless and told them the whole story. They assumed that it was defective. They were out of stock of the Bionic, so I had to choose an equally valued phone from what they had in stock. The Droid Razr 4G was the closest thing. The Razr exhibited the exact same behavior! Grrr!
I then called Amazon Wireless. They forwarded me to Verizon. They forwarded me to Motorola. Went through level 1 tech support pretty quick. Got to level 2. After 90 minutes with level 2, they passed me on to level 3, which they said that I would be contacted within 24-48 hours. It's been 96 hours. No contact. I'm assuming they don't call on weekends so my hopes are high for this Monday.
So I start doing some searching around on the internet to get a few ideas.
Idea #1 ... I'll use my sprint smartphone and turn on the wifi hotspot to see if that works. Guess what ... no problem ... It works! I get wifi data through my other smart phone! The wifi bars on the Droid Razr 4G turn blue instead of the gray from my standard router based networks. Interesting! But confusion ensues because my sprint phone is using the FoxFi app with WPA2 with TKIP security activated, just like the four routers I tried. This tells me it has nothing to do with the type of security being used.
Idea #2 ... I'll check to see if there are any phone updates that has perhaps fixed this problem. There are TWO updates to download. The first one goes from Gingerbread 2.3.5 to 2.3.6. No difference with the wifi. The second update (6.12.181.xt912.Verizon.en.US) kept the android version at 2.3.6 but also didn't work with wifi activated as well.
I hope this helps others struggling with this as well. I'll post back if I hear from Level 3 at Motorola.
