The arguements being made in this thread are riDICulius! Your simply trying to rationalize these thoughts in your mind you came up with. Some people are just so thick headed and set in their ways that they can't accept when they are wrong or been proven wrong. You say Verizon should be held liable for your loss. You haven't lossed anythieng!
Did you even read this thread at all? Do you just want to lecture? Are you offering to pay the AMEX bills for every user's accessories they purchased?
Were you expecting Verizon/HTC to have a sit down discussion with each buyer to go over the details of what was being used for what internally? If they advertised an 8g phone and ended up with 8g of memory usage your phone would come with nothing on it dillhole! Jeebus, go play in traffic ...but before you do be sure to leave your phone on the sidewalk.
Before you call someone a "dillhole", why don't you ask any HTC Incredible owner how much internal memory they thought they'd get. After all, virtually any owner would believe it's the *same* 8GB internal and 32GB microSD capability... right? Wrong. So whose fault is it? The person who KNEW there was 2.6GB or the person who was led to believe the same storage memory was there? Why didn't anyone at Verizon Wireless or HTC say a word when they saw every major industry magazine and their own salespeople boast about 40GB of user accessible storage... for MONTHS? Hmmm....
Here's the kicker. Why should some executive make major bonus money by being able to take up 50% (or whatever unannounced amount) of my internal storage and not mention that they are collecting $$$$ from Blockbuster, some Golf Game and who knows what other apps are preinstalled and NOT removable, storage lost? Did you mention that the memory doesn't mount either and thus is not accessible when connected to your PC? No, didn't say a word. Unfortunately there are people who do this intentionally -- there would have been a sizeable number of people who would have passed on the Thunderbolt and waited a few weeks to get another device. Returns are a hassle. If you want to sell people stuff here without disclosing to them things they would likely want to and need to know, go try. Nobody will ever buy from you again.
@slinky, video is recorded to the sd card, not the internal eMMC.
Yes, the Incredible can record video to the class 4 SD card. But video was recordable to the internal memory of the Incredible and is recordable to the internal memory of most phones because (a) it's far more reliable, and (b) it's faster. The SD card is class 4 - class 6 is the minimum recommended for high definition video recording, as is written in the manual of many HD camcorders.
The kicker. I had my office - 26GB of storage - on my microSD card of my Incredible. Like many, that ~7GB of internal memory would have been fine. Then one day we discovered it was gone.
Anyways... you've heard the issues. If this was intentionally done, which seems like it could have been the case, it should not go unpunished. I am not litigious at all (I am primarily on the contractual side.) If this law firm does something, good for them -
and good for every Thunderbolt owner.
PS - Great point funkyb. The SD Card wasn't included for "generosity." It's the cheapest micro SD card on the market that can do video at a minimum level and the ONLY way you can record video on the Thunderbolt. Throw out everything you know about Android and your prior phone. 0GB internal storage for anything other than apps. Spend $250 and get much less storage than on your old phone. Yes... someone could have and should have corrected the hundreds of articles, Verizon Wireless' and HTC's own marketing materials and their salespeople. If a law firm makes them pay for it, good for them.