Quoting CK's comment on plastic Apple products, they have always been plastic, even their early computers were housed in it, and since.
From the I, II, IIc, IIgs and moving to the SE, SE30 and IIgl, and III, Lisa....ALL were cased in plastic. And the MAC series cases were sprayed on the inner surfaces with a gray conductive coating that came off after the first case cracking party. They gave off a lot of RF interference, and were unable to be used in P.O.S locations due to this. (note) the listing is NOT in order of release date/time).
All hardware was proprietary and costly, from the floppy drives, to the SCSI HDDs, and not to mention the ROM packs!
Lord help you if you needed replacement ROMS for your SE30, they acted as if they were solid gold, and when you did get repair ordered ROMS, you had to send the defective ROMS back to Apple, in the SAME box, packed the same way the replacements were shipped to you, or you got nothing for the store credit.
Video cards for the newer systems were also super costly, and with the new 'microchannel' architecture being pushed that allowed true 32 bit data and application bus to operate simultaneously, Apple attempted to tout their bus architecture as the 'best' but it was far from it, and was slower as well.
I had one of the original NEWTONS Apple sold, while really cool and slick for 1983, it required dialup modem service and was not user friendly. his was when you could find a phone booth on every corner, you could dial into your 'service' and update your information over the usenet.
When the iPhone came out, it was cool, had really nice graphics, slick interface, and smooth scrolling, and those icons for individual apps were a cool topic of the day.
Like usual with Apple, all its software is tightly locked down and controlled, giving you nothing to do with your phone, unless you took the 'jailbreaking route' and performed firmware surgery.
Apple has always maintained a firm grip on its products from inception, and the iPhone is no different, but a lot of users appreciate this fact, and cherish it, to some degree.
Others are drawn to Android for just the opposite reasoning.....Adapting their phones to work in a manner they design it for, with apps, ROMS, bootloaders and rooting, Android users get what they want, and can assist on making this platform even more useful with altering and adapting current offerings to make use of apps coming out for service related usage, such as WiFi, tethering, SD card storage/applications and task management of the entire Android platform.
This is something Apple can NOT offer, and is why people appreciate Android, those that DO love to tinker and modify things, while Apple users enjoy being comforted by a standard look and feel they have come to know and expect.
To those folks, WELCOME!
Creativity can come from both, but the market bears the burden of desires, both from the Apple front, and that of the Android crowd. Both have their place in the smartphone realm, and neither is truly better than the other, they simply have their own base of users, so more power to us all for having the one great thing.....CHOICE!