Looks like I'm not the only one...here's my back cover story. Against my better judgement, I bought the case/beltclip that the droid snaps into, with the back exposed. Normally I go for one with a little more enclosure, but the cute girl at the verizon store kept pushing it...fine. Bought the phone on Friday, and by Saturday afternoon when I pulled the phone out of the case I noticed the back had fallen off already. I had spent the day so far outside at work, and finding it proved to be an impossible task. On the way home from work, I stopped by the verizon store where they said they would gladly provide a new one, although they were out of stock, and instructed me to call #611. I got home and gave them a call, only to be informed that if the store had made contact to them to confirm that there was an issue with the phone then they would gladly replace the phone, but could do nothing since the store did not call. I explained quite clearly that there was nothing wrong with the phone itself, and I did not want to go through the trouble of getting a completely new phone, as it only needed a replacement back piece. The agent said that this was not a problem, and then promptly informed me that the cost would be $4.99. After trying to no avail to explain the ridiculousness of charging any amount of money for this piece, when they would even replace the entire phone fell on deaf ears. Only requesting to speak to the supervisor did the trick, and they have agreed to mail one out which should arrive tomorrow or wednesday. Ugh! On the bright side, the battery does not just fall out without the back cover, and I've had it in my pocket since!
-Nick