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busted screen, your thoughts?

well my replacement has been crap. when i plug it in to charge, i cant use it, it goes nuts. now it will not make a call or receive calls. 5 resets, 3 factory restores hasent helped. now im waiting for assurion to send me another one, what gets me is this was a brand new phone not a CLNR.
 
That sucks. When I got my brand new bionic it did the same thing. Hopefully the replacement will be ok. Good luck!!

thanks. i got the new one in today, (im suprised i got another new one) and it came loaded with ICS.. the last 2 i got i had to update to it. maybe this is it.
 
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