CTownDroid
Platinum Member
It might even be where you have to find the right sales rep that wants to help vs the rep that wants to get out of helping. I know in the bicycle industry warranty's are written up as for original customer only, but if we know the customer or can see it is legit, we take care of it regardless. If it is questionable or a bad customer we ask for the receipt and will not warranty. ( happens very seldom) I would rather build a strong relationship with a client by helping him out then lose one for good.
This is the key, anytime you walk into a corporate store.