The only reason I bought a bionic a couple months ago was because the guy at the costco verizon kiosk said that I would have 90 days to exchange it because what I really wanted was a PRIME which wasn't out yet at the time. He said the Prime will be out within the 90 days so to try out the bionic in the mean time and when Prime comes out to bring it in for an exchange. So I figured, what the heck, why not. Well Im still within my 90 days and the prime is out now so I went to Costco to exchange for the PRIME today. I've had plenty problems with the bionic anyways. I just got back and the damn manager there said that you only get 14 days to exchange your phone for another one, the 90 days is to return your phone for the same phone if its defective. I felt scammed, the guy that worked there before lied to me. Screw Verizon and their BS! From now on I want everything shown to me in writing. :angry: