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Crack...

Retraction. So I just got an email from VZW. Here's a code!! Go design your new Turbo 2!
Sweet!

Soft back black + gold trim and red accent:
T2.webp
 
As others have said I have always had excellent service from Verizon's customer service folks over the last 17 years. They have always been helpful and professional; even upgraded my wife's phone once like Pere is getting. Now....the folks in my local store, not so much. Just had a rep get pissy with me because I didn't want tempered glass screen protector's.... For a phone with a shatterproof screen????

Sent from my XT1254 using Tapatalk
 
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I had 1 horrible experience with them and I just haven't been able to recover from it. In the end they made it a little "OK" but I feel it should have never been that bad. Every other experience short of the bad update on my Note 4 has indeed been very pleasant. They replaced a few Thunderbolts I had charger issues with overnight.

Note 4tified
 
Jeezus H.... I'm happy for you BUT...... I just went around and around with this very issue. Verizon sent me Four(4) "like-new" replacements and swore there is no such thing as a "3 strike rule.!!!!

WTF!
 
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