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As others have said I have always had excellent service from Verizon's customer service folks over the last 17 years. They have always been helpful and professional; even upgraded my wife's phone once like Pere is getting. Now....the folks in my local store, not so much. Just had a rep get pissy with me because I didn't want tempered glass screen protector's.... For a phone with a shatterproof screen????
I had 1 horrible experience with them and I just haven't been able to recover from it. In the end they made it a little "OK" but I feel it should have never been that bad. Every other experience short of the bad update on my Note 4 has indeed been very pleasant. They replaced a few Thunderbolts I had charger issues with overnight.
Jeezus H.... I'm happy for you BUT...... I just went around and around with this very issue. Verizon sent me Four(4) "like-new" replacements and swore there is no such thing as a "3 strike rule.!!!!
You could always come over and get Sammy-fried....where the beat never stops and the phones keep getting hotter. We even have a new theme song.... BOC Burnin For You Guitar Solo - YouTube
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You could always come over and get Sammy-fried....where the beat never stops and the phones keep getting hotter. We even have a new theme song.... BOC Burnin For You Guitar Solo - YouTube
[emoji23] [emoji23]