Thank You for Choosing Matrix One
Unfortunately, all of our shipments have been delayed due to an issue with customs. We are actively working on a resolution so that you can receive your product in a timely manner. We understand that this is an inconvenience to some, and rest assured that we are working very diligently on a resolution. We will update you on the status of your order as soon as we know something.
Due to the situation that has occurred, we have temporarily suspended new orders being placed at this time. We will start accepting new orders once this issue has been resolved.
If you have any other questions about your order, please email
orders@mtxone.com.
If you have any support inquiries, please email
support@mtxone.com.
- The Matrix One Team