Iv had to insure a few devices and I always report them as lost, not damaged..
Iv had to insure a few devices and I always report them as lost, not damaged..
Verizon now requires you to file a police report on all lost/stolen devices, so you cannot use them in the future. My friend reported hers as stolen, and gave it to a friend. and the police showed up at her friend's door and arrested her. They found her via GPS. Smart.
i just filed a claim saturday for mine LOST and i did not have to file a police report..will let everyone knows how it comes though should be here tommorow.. i have to send it back someone found my phone and i got it back// axurion said they will refund 7-14 days after they get device back in there warehouse
i just filed a claim saturday for mine LOST and i did not have to file a police report..will let everyone knows how it comes though should be here tommorow.. i have to send it back someone found my phone and i got it back// axurion said they will refund 7-14 days after they get device back in there warehouse
I work for Verizon. Let me correct myself, if you tell Verizon your phone is "STOLEN" you will have to report a police report. I believe I said lost in my last post.
i just filed a claim saturday for mine LOST and i did not have to file a police report..will let everyone knows how it comes though should be here tommorow.. i have to send it back someone found my phone and i got it back// axurion said they will refund 7-14 days after they get device back in there warehouse
I work for Verizon. Let me correct myself, if you tell Verizon your phone is "STOLEN" you will have to report a police report. I believe I said lost in my last post.
I reported mine stolen, and they did not require a police report from me. Also, I did not have to send in a replacement device. They sent me a brand new phone with everything included.
Maybe I was a special case...??? I don't know, but it worked out for me...
Hey all!
I broke the glass on my Motorola Droid and I am wondering how I should approach Asurion. I would prefer to just have the glass replaced as I am leery of refurb units. Doesn't seem like anyone does this yetSooooo, I am wondering how many of you recieved your replacement with the battery and SD card? Will Asurion only send the replacement with battery and SD card if it has been lost or stolen??
I have also heard of some people getting replacements from VZW for $50 bucks when only the screen is broken. Any of you have experience with this? Thanks!
Either fell off my shorts or I set it down and someone walked off with it. I made my claim online and the arrival date is Monday.
You'd think with all the options the phone comes with, it could be tracked. I know I installed a tracking app (forget which one) but I have not had any success with anyone being able to track it on their phone. You'd think someone would write an app so you could track it from your computer, without having to activate Verizon's family plan.
My wife is trying to get a replacement droid for hers that she dropped - asurion is telling her that the droid is no longer made/available (on the website) and pushin her at an eris.
Bah.