I bought my phone the first day it came out. I have always taken care of my phone and I have never had a cracked screen. I got up off the couch in which my phone fell into my carpet and the screen cracked. I called Verizon who told me to call Motorola which I did and they will not stand behind their product since it had physical damage. My phone had already been getting extremely hot while charging and using it. I talked to everyone they allowed me to for them to tell nee to fax or email next person up. I've been a loyal Motorola customer owning the Droid x the Xoom etc. They want me to use my insurance which don't have a problem but just afraid the replacement will be as flimsy. I know the glass isn't unbreakable but shouldn't have cracked, and now its just spider webbing. Any ideas or solutions would be great thanx. Sorry for such a long thread.
Sent from my DROID RAZR using DroidForums
Sent from my DROID RAZR using DroidForums