Okay... So I received a prompt on my DX to update the OS to Android 2.2 (Froyo)... During the download the screen went blank and the DX powered down... I turned it back on and I get a "Bootloader 29.01" (at the upper left of the screen) and "Battery OK... OK to Program... Connect USB Data Cable" message (at the middle left of the screen)... Hmmmm?!
So I powered down again and waited a few moments... Turned on the DX and I still get the same message... I decide to shut down, remove the battery, and wait for a few minutes... Installed the battery and pressed the "ON" button and I still get the same message... Now I'm perplexed...
So I locate the closest Verizon store that has technical support (on-site) and drive there to inquire what happened to the Android 2.2 update... I hand the CSR my phone and he turns it on to see the message... He said that, "Android 2.2 is having problems with the DX... It somehow corrupted the firmware on your phone and that's the message that's showing"... He continues to say that "we could update the firmware for you, but we don't have it here yet..." I asked why I was able to get it via phone download but they don't have it in-store for customers... He said that they'll be getting the software soon, but don't know when (stupid answer, really)...
So I asked what my options were.... He said, "...you can exchange the DX if there's one available at a local store (highly unlikely) or send it back to Verizon and they'll send you a new one as soon as one is available... But that could take a few weeks..."
A FEW WEEKS!!! You're kidding me...
Anyhoo, sorry for the long story-vent... By chance is there anyone who would know how to get my DX up and running again? Hopefully with Android 2.1 OS... Is there a reset procedure or hard boot to get everything in its original operating form? I didn't have too many items saved, so I don't really care about losing stuff...
HELP... PLEASE... ANYONE?!
- airbutchie