Factory reset....again...

[enlightened]

Lose faith in the clnr's if you must but don't lose faith in this phone!

 

[usmc0621]

haha I wish they would just give me a brand new phone since I've only had this phone since August

 

[Stelv]

They might give you a new one if you tell them you are very dissatisfied and are thinking about switching to At&t and telling all your friends about your experience with VZW. Don't know if it will work but its worth a shot.