If your phone is messed up, rooting ain't gonna fix it.This is actually very good advice. If the factory reset doesn't cure it, something has gone wrong with the programming update and probably not something you can cure yourself (unless rooted). This is what warranties are for. Use them and make sure that your phone is running right. You are paying enough for it, the phone should run exactly as advertised.
I went into the Verizon store and was instructed to do a factory reset which I've done. It hasn't helped. I guess I should go back and see what they say before I try to root.
Also, don't mention rooting around big red. They don't like rooting
Sent from my Droid