GB and Contact Display

[nitrate28]

Well now that we all figured out how to boot into recovery, I cleared the cache and still have the original issue that started this thread. I can't view all the email and phone# of my contacts.

Together, we will figure it out!

 

[jpcalhoun]

Well now that we all figured out how to boot into recovery, I cleared the cache and still have the original issue that started this thread. I can't view all the email and phone# of my contacts.

Together, we will figure it out!

HURRAY, at least four of us know how to get into recovery mode for sure:icon_ banana:Well, I think we've just exceeded my limited list of fixes. The only other thing I can think of is to do a factory reset...I know...big PITA...and I'm not sure that will fix the issue. I would recommend deleting your gmail account and reestablishing it, but if I remember rightly to do that you'll have to do a factory reset before it will delete your gmail account anyway.

 

[clueless77]

That and if you aren't rommed did you happen to use back up assist

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[nitrate28]

I am not Rommed and loathe backup assistant, so no. At least I know the update didn't trash my database because I can see all the #'s and emails when I go to edit a contact.

 

[nitrate28]

1 other thing I forgot to mention that probably has no bearing on this issue-I pulled my SIM card when I first got the phone because it would keep defaulting back to global mode.

THANKS!

 

[nitrate28]

Now I realized there's no more "link" option and I can't merge facebook to my contacts. Looks like the only thing that's still linked is my Linkedin. I can't even express how angry I am at this forced update right now....

 

[clueless77]

I don't know what to say man, I didn't have a problem at all, are you familiar with the sbf process

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[nitrate28]

Nope, but Moto's live chat is sure as heck going to be familiar with me in the AM. The only GOOD thing here is this all went down on a Saturday. This phone is my business lifeline....

 

[nitrate28]

But we know they'll just tell me to do a factory reset.

 

[clueless77]

Yes most likely

Question, did you factory reset not in recovery but like in settings>privacy>factory reset

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[nitrate28]

I didn't factory reset yet. I hate doing it for obvious reasons. VZW was clueless so I am going to try MOTO tomorrow.

I've done 2 or 3 in the past because I have a weird issue where I can't send emails when wireless is on (don't ask) and I still have the same issue.

 

[clueless77]

how long have you had phone

 

[nitrate28]

I actually made vzw replace it maybe 2 months ago, so it's not the phone itself. So frustrating.

 

[clueless77]

i bet, and its weird because i have the pro and an X as my daily phone and havent had an issue with either and people have been complaining about the pushed update for the X as well

 

[nitrate28]

So I did the reset and of course it didn't work. I did figure out a work around by long pressing the contact.

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