Glass screen protector

[jackiescivic]

Still no reply from CS. Going to email then again without attaching the picture

Sent from my Verizon G4

 

[jackiescivic]

Still no reply... I'm beginning to get upset

Sent from my Verizon G4

 

[cr6]

That's a bummer....CS response time is crucial in the situations. It's so often a determining factor (at least for me) and what keeps customers coming back again and again. Hopefully you'll hear something soon. [emoji15]

S5 tap'n

 

[dezymond]

Wow really? Usually they're very quick to respond and I've contacted them about 4 times.

[email protected] right?

 

[jackiescivic]

Packaging and website says [email protected] and hours of operation are Mon-Fri 9am-5pm PST

And no response to my 2nd email either

Sent from my Verizon G4

 

[dezymond]

Packaging and website says [email protected] and hours of operation are Mon-Fri 9am-5pm PST

And no response to my 2nd email either

Sent from my Verizon G4

Hmmm apparently I've used both emails. I was always referred to the site though so I'm pretty sure it's the one you used. Wonder why they're taking so long to respond, they never took more than 24hrs to respond to me.

Very unlike them

 

[jackiescivic]

Aaaand still no word. I give up. I'm returning the screen completely

Sent from my Verizon G4

 

[dezymond]

Very surprised they haven't responded to you. I always spoke so highly of them and recommended their products. Sorry for what you experienced. Hopefully that isn't how they operate now...

 

[jackiescivic]

Well it took a week, but they just responded to my 2nd email this morning. Just replied back with the information they requested. Here's hoping it does not take another week to receive.

Sent from my Verizon G4

 

[KooleyCat]

I've tried IQ Shield Liquid Skin LG G4 Tempered Glass screen protector and it was nice. I mean it fits well and the cut-outs were all spot on. It was also relatively easy to install. I'm satisfied customer.