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Going on a cruise? Make sure to turn your phone off.

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...........

obviously each situation warrants an unbiased opinion. honest mistakes do happen, and refunds are there for that. ive been overcharged because incompetent employees failed to explain charges correctly to me. in cases such aS these, a credit would be a good solution. but not in OPs case. but anyway, obviously i agree with the fact that OP is wrong.so back off :):):)
 
blah blah blah

LOL. You misspelled "fanboi." If you can't even get the insults correct, why bother?

From urbandictionary.com, which is the authority on this:

Deliberate mispelling of the word 'fanboy'
I notice they mispelled misspelling.

Anyway, if you have to attack someone's grammar or spelling to try to win, you're argument is weak.

>>>>>>>"your"

the main theme you should take away ,as someone pointed out,is that not everything is black and white.

in some cases, i would award a refund in a similar situation. others, i wouldnt.

in this case, i wouldnt. you were aware ,im sure, of the possibility of problems arising when getting your mother a phone like the droid eris.and as others have stated, "air plane mode" is only one example of how easily this problem could have been avoided.

despite all of this, the OPs attitude is what makes me so sure the CS agent did the right thing.

you are not entitled to a total refund. ignorance is not an excuse this time. and if you are too stubborn to accept the credit, and instead opt to be out twice the amount of the bill in etf, then you just convinced me even more that you deserved it.

:)


Well, I would rule IN FAVOR of the guys mom. If you buy your mother a dog, so she feels better about living in that Assisted Living Apt you stuffed her into, and she gets a sign to go on her door, and around her back yard that says, "BEWARE-DOG MIGHT BITE!" then a month later her neighbors kid sticks his arm through the fence to tease the dog, and gets bit, who should reap the reward of the impending litigation?

(I know, you think it should be YOU!) lol

Just as ignorant as believing that EVERYONE who gets a cell/device is going to know how to turn off internal apps that draw (unbeknownst to the user) data. Its just wrong to hold her liable. Unless you're for a corporate-run nation, with no pulse, or heart...just automaton bean counters to keep score!

It wouldn't pose too much of a challenge to DISABLE the Int'l Cruise Ship feature, and set it up so that if one wanted to engage it, a message would popup, or get emailed, or text to the user telling them that they need to contact VZW to turn on that service. Or at least warn them that the rates are EXTREMELY exorbitant, and caution should be used.
 
Cruise Ship Coverage

seriously, it wasnt that hard, 3 clicks. Come on people, its really sad when you need to be spoon fed and your over hte age of 18. Are you really that lazy and short minded? I hope you do not hold a job of power where you must manage and do actual work.

Remember, it was the guys mom, who probably didn't read the TOS, or your muddle-minded opinion about being responsible for everything from Eve on. Are you really that callous? Don't you admit that you, or no one you know (unless a tort lawyer is in your tight lil' click-and YOU KNOW, its "LIL") reads all warnings, TOS req's, liability disclaimers, and on and on. I bet you a lot of your bluster for the next 2 days that YOU-YEAH YOU FIDDLEFA*T, haven' read the Johnson & Johnson recall notice AND disclaimer about Extra-Strength Tylenol, have ya, smarta**? But I bet you, or someone you care about (Bert N' Ernie, maybe?) H-A-S taken a Tylenol or some other J & J product that is listed in the last YEAR-yup-the recall has been going on for a long time.........

So, loosen your girdle, Twilliker, and relax. VZW doesn't need your moronic fan chatter, nor does the majority of consumers enjoy your Bean-Counter slant on things!

Now figure out who still thinks you're cool, and use your LG VX8300 to give 'em a call!


seriously can you please talk english. I Think your "lil click" is the friends you fine on fb and myspace. So what you just said to me, is you legally bind yourself to stuff, without reading what your signing.


Sign here dude, please



I give all my property, cash, items, as well as pension, retirement accounts, and anything of value I own.




X________________________
 
From urbandictionary.com, which is the authority on this:

I notice they mispelled misspelling.

Anyway, if you have to attack someone's grammar or spelling to try to win, you're argument is weak.

>>>>>>>"your"

the main theme you should take away ,as someone pointed out,is that not everything is black and white.

in some cases, i would award a refund in a similar situation. others, i wouldnt.

in this case, i wouldnt. you were aware ,im sure, of the possibility of problems arising when getting your mother a phone like the droid eris.and as others have stated, "air plane mode" is only one example of how easily this problem could have been avoided.

despite all of this, the OPs attitude is what makes me so sure the CS agent did the right thing.

you are not entitled to a total refund. ignorance is not an excuse this time. and if you are too stubborn to accept the credit, and instead opt to be out twice the amount of the bill in etf, then you just convinced me even more that you deserved it.

:)


Well, I would rule IN FAVOR of the guys mom. If you buy your mother a dog, so she feels better about living in that Assisted Living Apt you stuffed her into, and she gets a sign to go on her door, and around her back yard that says, "BEWARE-DOG MIGHT BITE!" then a month later her neighbors kid sticks his arm through the fence to tease the dog, and gets bit, who should reap the reward of the impending litigation?

(I know, you think it should be YOU!) lol

Just as ignorant as believing that EVERYONE who gets a cell/device is going to know how to turn off internal apps that draw (unbeknownst to the user) data. Its just wrong to hold her liable. Unless you're for a corporate-run nation, with no pulse, or heart...just automaton bean counters to keep score!

It wouldn't pose too much of a challenge to DISABLE the Int'l Cruise Ship feature, and set it up so that if one wanted to engage it, a message would popup, or get emailed, or text to the user telling them that they need to contact VZW to turn on that service. Or at least warn them that the rates are EXTREMELY exorbitant, and caution should be used.

but they didnt make it hard, hold down the power button, why must adults be treated like kids? Seriously, you talk about a corporate run world, but the world you talk about, is that we cant do a simple task such as read, and do a motion. They did warn. Its 2 clicks away on the site. They did the right thing, they said here is 75 dollars.
 
get a life...or a book

Cruise Ship Coverage

seriously, it wasnt that hard, 3 clicks. Come on people, its really sad when you need to be spoon fed and your over hte age of 18. Are you really that lazy and short minded? I hope you do not hold a job of power where you must manage and do actual work.
Remember, it was the guys mom, who probably didn't read the TOS, or your muddle-minded opinion about being responsible for everything from Eve on. Are you really that callous? Don't you admit that you, or no one you know (unless a tort lawyer is in your tight lil' click-and YOU KNOW, its "LIL") reads all warnings, TOS req's, liability disclaimers, and on and on. I bet you a lot of your bluster for the next 2 days that YOU-YEAH YOU FIDDLEFA*T, haven' read the Johnson & Johnson recall notice AND disclaimer about Extra-Strength Tylenol, have ya, smarta**? But I bet you, or someone you care about (Bert N' Ernie, maybe?) H-A-S taken a Tylenol or some other J & J product that is listed in the last YEAR-yup-the recall has been going on for a long time.........

So, loosen your girdle, Twilliker, and relax. VZW doesn't need your moronic fan chatter, nor does the majority of consumers enjoy your Bean-Counter slant on things!

Now figure out who still thinks you're cool, and use your LG VX8300 to give 'em a call!


seriously can you please talk english. I Think your "lil click" is the friends you fine on fb and myspace. So what you just said to me, is you legally bind yourself to stuff, without reading what your signing.


Sign here dude, please



I give all my property, cash, items, as well as pension, retirement accounts, and anything of value I own.




X________________________

lil= an abbreviation for 'little.' As in your circle of friends. Do you charge them a dollar every time they misspell in your exalted presence?

GAWD..I have better things to do than try to reason with a dunderhead psycho-fuhrer!

Later, Nemo .. Enjoy the swim
 
and another thing...

but they didnt make it hard, hold down the power button, why must adults be treated like kids? Seriously, you talk about a corporate run world, but the world you talk about, is that we cant do a simple task such as read, and do a motion. They did warn. Its 2 clicks away on the site. They did the right thing, they said here is 75 dollars.

You don't know if she is even computer literate. "2 clicks" is what you need to hear every time you enter a dark room. Now go find a political forum-its where you belong.....or maybe a chat room for Tort attorneys.
 
Right here yo... plain as day
Your point being...what? All you've done is pointed to the same cruise ship roaming rate page which I did 7 pages and 5 hours ago.


thats its plain as day to see. I just dont get it, you people rather be spoon fed then live for yourself and be responsible. One more step closer to 1984 or equalibrum

You speak of living for yourself in one statement, and then, in another statement about calling someone a name, and calling the police to protect you. Sounds like you can't be responsible for your own actions. Sad really.
 
Your point being...what? All you've done is pointed to the same cruise ship roaming rate page which I did 7 pages and 5 hours ago.


thats its plain as day to see. I just dont get it, you people rather be spoon fed then live for yourself and be responsible. One more step closer to 1984 or equalibrum

You speak of living for yourself in one statement, and then, in another statement about calling someone a name, and calling the police to protect you. Sounds like you can't be responsible for your own actions. Sad really.

A. I called him a "dolt" because i was being sarcastic because he called me it.

I brought up the police, as I am an adult in an industry that is highly regulated and I dont need a police report after i kick someones ass, oh and thats kinda the law, you know? What I spend my tax dollars on.
 
I think people are confusing two points here. Would it be nice if verizon waived the charges for him because his mother didn't realize she owns a phone that syncs data constantly unless told otherwise? Sure, that would be very nice and sweet of them. In an ideal world we would all love such treatment. However, is verizon in the wrong for wanting their money for services rendered? Absolutely not. Someone mentioned a class action lawsuit earlier on in this thread. That is simply ridiculous. The facts in this situation are that even though his mother didn't realize she was using data, she was still using it. Its not like there was an error and they charged her for usage that never occurred. In addition, verizon is giving him a roughly 21% credit. Thats pretty good considering they are in no way at fault.

It was also stated that there is no information on how to use the phones. Motorolla has a pretty extensive section on Droid support, complete with a very full manual. The HTC droid eris has a 238 page manual you can download from htc's website. A simple search of "droid eris manual" gets you that result. Should the phone come with a paper manual? Sure, but then all the go green people would be complaining about it haha. The fact of the matter though is that in the material that came with your phone, they tell you where to go to get support, so the ignorance argument isn't valid. You could have gotten the necessary information, you just didn't. People need to realize that if you don't understand a contract or an agreement, you shouldn't sign it. Don't enter into a legal obligation if you are not prepared to uphold your end, or if you are unaware of what the parameters of the agreement are. This goes for anything. Its the people that don't read contracts and other legal documents that are the reason for the economic problems the US has had recently.
 
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