Have to hit refresh to get email?

[ipster]

Make sure you have the power control widget loaded on one of your homescreens and that the sync button on the widget is on.

Sent from my DROID2 using DroidForums App

Can you explain what this is? I have had my Droid X now for a month and I've been on the phone at least 4 times with Verizon because I often have to hit refresh to get my emails. I primarily have an msn account and I sometimes receive my mail and oftentimes I have to hit refresh. So far none of the people on tech support can figure it out. I almost wish I would have decided to bring the phone back two weeks ago because now it is too late.