furbearingmammal
Super Moderator
Try a different USB port.
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Help!!!!
- Thread starter MrsRaetzel09
- Start date
MrsRaetzel09
Member
Oh, and it doesn't say 2C.7C. It says 2C.6C.
furbearingmammal
Super Moderator
So you're still on FRG01B. Interesting. Just out of curiosity, was the install you had rooted?
If using all the USB ports on the PC don't allow you to click start there are other options for getting it to work, though if you have access to another computer it might just be a lot faster and less frustrating to try it on that one.
If using all the USB ports on the PC don't allow you to click start there are other options for getting it to work, though if you have access to another computer it might just be a lot faster and less frustrating to try it on that one.
MrsRaetzel09
Member
The only other computer I have access to is really sucky lol...but my cousin figured the phone may have been rooted or something cause it has superuser permissions on it...I just want to send the phone back to factory settings so I can have my gmail account as the main one...it won't factory reset or let me remove the other users account...
furbearingmammal
Super Moderator
I remember that. I'm asking because if you're rooted there are other options we can do. It depends on what recovery image you have.
Boot into recovery and tell me if you get a triangle with a ! in it or if it boots right to a menu.
Boot into recovery and tell me if you get a triangle with a ! in it or if it boots right to a menu.
MrsRaetzel09
Member
How do I do that?
furbearingmammal
Super Moderator
Power the phone down. Slide out the keyboard, press and hold X. Do not let go of that X till you’ve booted into recovery. Power the phone up. Do not let go of that X till you’ve booted into recovery. Once you're in recovery you can let go of the X.
MrsRaetzel09
Member
Ive tried that before too and it always does the same thing. Im trying it now and it never leaves the Motorola symbol screen. It will flash to a blank screen after so long but then it goes right back to the Motorola symbol screen.
furbearingmammal
Super Moderator
Okay, so not only is your phone rooted, but it's a bad root. Check the app drawer for an app called "ROM Manager".
MrsRaetzel09
Member
Thats not there...
furbearingmammal
Super Moderator
Well, with apologies for how long this has been taking, I think we may be seeing the light at the end of the tunnel.
So, to clarify, when you said that the factory reset wouldn't work, you were doing it from the settings, and when you tried to do it manually it wouldn't work because your phone bootlooped on the M. Makes sense now.
Go to the market and download ROM Manager. Install it, open it, scroll to the bottom, attempt to Flash Alternate Recovery. If you can't then go back to the top, flash Clockwork Recovery, then go back down and flash alternate recovery. I want SPRecovery on that phone for the next couple of steps.
So, to clarify, when you said that the factory reset wouldn't work, you were doing it from the settings, and when you tried to do it manually it wouldn't work because your phone bootlooped on the M. Makes sense now.
Go to the market and download ROM Manager. Install it, open it, scroll to the bottom, attempt to Flash Alternate Recovery. If you can't then go back to the top, flash Clockwork Recovery, then go back down and flash alternate recovery. I want SPRecovery on that phone for the next couple of steps.
MrsRaetzel09
Member
I can't log into the android market. The original owner of this phone has his email linked to it and it asks for the password which I don't have and of course he will not give.
furbearingmammal
Super Moderator
Right.
My apologies, I forgot that part. That's okay, though, because you can download and install ROM Manager from another source, provided you have Astro working. If not we'll have to find you another one.
Download this directly to your phone.
http://koush.tandtgaming.com//recoveries/RomManager.apk
Assuming it downloads okay we'll figure out how to get it installed. If it doesn't we'll see about getting something on there so we can get it installed. 
My apologies, I forgot that part. That's okay, though, because you can download and install ROM Manager from another source, provided you have Astro working. If not we'll have to find you another one.
Download this directly to your phone.
http://koush.tandtgaming.com//recoveries/RomManager.apk
Assuming it downloads okay we'll figure out how to get it installed.
If it doesn't we'll see about getting something on there so we can get it installed. MrsRaetzel09
Member
Thank you for all your help!!! The application is installed now )
)furbearingmammal
Super Moderator
SWEET! :woot::woot::woot:
Now, open it, scroll to the bottom, attempt to Flash Alternate Recovery. If you can't then go back to the top, flash Clockwork Recovery, then go back down and flash alternate recovery. I want SPRecovery on that phone for the next couple of steps.
Now, open it, scroll to the bottom, attempt to Flash Alternate Recovery. If you can't then go back to the top, flash Clockwork Recovery, then go back down and flash alternate recovery. I want SPRecovery on that phone for the next couple of steps.