How do I help a "loser" Droid user

[skourg3]

Despite the tremendous capabilities of the phone, the first thing I would ask before going in depth trying to help them is what do they want their phone to do that it doesn't. If someone doesn't feel the need for more from their phone, they aren't going to put in as much effort to learn how to utilize more features. Go from there. If they want their phone to do something specific, start pointing them towards apps. If they don't know, show them some stuff on your phone. Don't try to shove things in their faces that they don't care about.

For example, I have a friend who uses Facebook only through the browser. I asked him if he used the browser or the app, and at first he didn't even know what I meant. He then figured out that he only uses it through the browser because he "doesn't know how to use the app." He also had no interest in figuring it out (I offered to help) because he could do what he wanted to through the browser.

Just my opinion on the subject.

 

[souljerr]

Despite the tremendous capabilities of the phone, the first thing I would ask before going in depth trying to help them is what do they want their phone to do that it doesn't. If someone doesn't feel the need for more from their phone, they aren't going to put in as much effort to learn how to utilize more features. Go from there. If they want their phone to do something specific, start pointing them towards apps. If they don't know, show them some stuff on your phone. Don't try to shove things in their faces that they don't care about.

Another great point. This is exactly what happened. I was showing them what we could do and they really couldn't care less.

 

[ninjahippie]

First ask - are they happy with the phone, or do they WANT to do more?

If they are happy pat yourself on the back and have a beer.

If they are looking for more - start with an app that covers something they are interested in. I've probably sold at least 10 droids by asking "what are you into?" and then pulling down an app on the spot and letting my friend show me what's cool about their interest.