Sounds like he has not gotten the 2.2/froyo update yet. Before you root, I'd strongly suggest figuring out what version OS he has and if it is 2.1 or lower then figure out why he has not gotten froyo pushed to his phone by his carrier yet.
He should have gotten a score closer to In Awe, at least 700-800 for sure, if he was running 2.2/froyo.
To check what version he has do this:
Menu>Settings>{Scroll to the bottom}About Phone>Android Version.
It should say 2.2 and if it doesn't you might want to talk to his carrier first or post here and we'll take it from there.
He should have gotten a score closer to In Awe, at least 700-800 for sure, if he was running 2.2/froyo.
To check what version he has do this:
Menu>Settings>{Scroll to the bottom}About Phone>Android Version.
It should say 2.2 and if it doesn't you might want to talk to his carrier first or post here and we'll take it from there.