Don't listen to the Verizon reps. We know much more about phones than they do.
When I was looking at the Razr I was showing the rep that sold me the phone things about it that he was totally unaware of. Then I started asking questions that I already knew the answer to and he was wrong about every single one.
Sent from my DROID RAZR using Tapatalk
Slightly off-topic but I went to look at a Razr too and found it basically dead in the default recovery and the reps didn't know what to do and I fixed it Then I showed off and told them how to do a "battery pull" using the power+volume button technique.