At first I thought it was a very good phone. Then after a couple of weeks I realized it started dropping data and voice connections. I had already purchased the lapdock, and the spare battery charger/cradle, so I exchanged it for a new one. This one is exactly the same, if not a little worse. Often I will realize after awhile I haven't received any pushed Exchange emails, and sure enough- no data connection. The phone freezes about once a week requiring a battery pull. It doesn't recognize 1X at all. So far the only reliable data connection I have is wireless networking. If I had it to do over I would have stuck with my trusty Dinc2; I may go back to it just because.