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International travel with Razr Maxx

You never cease to amaze me bsweetness! Once again, I knew you would have the answer to this!

Sent from my DROID RAZR Maxx using Droid Forums

Well, whether that's the correct answer or not still remains to be seen. It's just my first guess based upon the information arabeidds gave. It may not help at all. :redface:

If it doesn't, we'll try to narrow it down.
 
Thank you, bsweetness. On the RAZR MAXX, Under settings/Wireless & Networks/More/Mobile Networks/Global data roaming access, there is an option to "deny data roaming access". If I check that, is it enough to avoid any and all foreign data charges? OR do I need to completely shut off all data access?

Regarding activating international roaming, would I be hit with charges for simply activating it? For examplel, some kind of access charge just for turning on the phone in a foreign country, even if I don't make a call?

Oops, missed that part. For that, you have two options.

A) Activate international roaming on your Verizon account. This will allow you to turn off airplane mode and make an emergency call if you need to. However, you'll run the risk of getting a flood of high priced text messages (if you receive a lot of messages) when you turn off airplane mode. If you decide to go this route, make sure to turn mobile data completely off in the settings. You don't want to run the risk of something connecting in the background that you don't know about that might cost a small fortune.

B) Purchase a pre-paid SIM card from a local carrier in the country you'll be visiting in Europe and put it in your phone. This will provide you with a local telephone number and give you an allotment of minutes and texts to use while there, including for emergencies. You can even get data if you want. The advantage with this is that it will be much cheaper than making calls via your Verizon account with international roaming. Prepaid cards abroad can be found in most places for virtually nothing, especially if you don't need a lot of minutes on it. This also gives you the option of calling people or places in the country you're visiting if you need to (for directions, reservations, etc.), or to have people call you. You also don't run any risk whatsoever of incurring any charges from Verizon since the phone will be activated on a European network for the time you're there. And, if for some reason you want to make a call from your Verizon number, if you've enabled international roaming, just turn off the phone, put your Verizon SIM back in, boot it up, and you're good to go.

Personally, I think option B is definitely the way to go. This is what I always do when I'm out of the country. It's really easy, it gives you a working phone in case of an emergency, and it provides a way to contact people locally (as well as a way for them to contact you) while you're in the country you're visiting while avoiding any large charges from Verizon.
 
Thank you, bsweetness. On the RAZR MAXX, Under settings/Wireless & Networks/More/Mobile Networks/Global data roaming access, there is an option to "deny data roaming access". If I check that, is it enough to avoid any and all foreign data charges? OR do I need to completely shut off all data access?

Regarding activating international roaming, would I be hit with charges for simply activating it? For examplel, some kind of access charge just for turning on the phone in a foreign country, even if I don't make a call?

It should be enough to avoid any and all foreign data roaming charges, but I would select that in addition to completely shutting off all cellular data just to be safe.

Activating global roaming on your account (which can be done with a quick call to Verizon, and I believe it can also be done through My Verizon online) won't incur any charges. This is something you'll have to do in order to use your phone with the Verizon SIM internationally. It basically just sets your account to allow your phone to work abroad.

Once you are outside of the country, simply turning on the phone with the Verizon SIM inserted and global roaming activated won't incur any charges. What will incur charges is if you make/receive a call/text or if the cellular data is left on and it connects. So, before your first international flight takes off, I would turn off international data roaming and cellular data, along with putting the phone in airplane mode before shutting it down. That way, you're good to use it on the flight when allowed, and you're also good to have the device up and running for WiFi and/or personal media when you arrive at your destination until you want to make a call or send a text.
 
Just to give you my experience. I just returned from two weeks in Norway. I called Verizon to activate the international roaming before I left. Their instructions were that the sim card did not need to be changed, but to turn the phone off and on again after arriving in the country and that it should work just fine on their network. FAIL! I had no service the entire time I was there after repeated calls to VZW to confirm that they had activated the international roaming, sim card pulls, rebooting , changing the network settings to global, GSM, etc. I turned off data roaming as I didn't need that. I used wifi at the hotels that I was staying at. E-mail or a land line was the only contact I had with the states.

I don't know what the correct answer is to get service in europe, but Verizon was of zero help to me. As far as I'm concerned, the Razr is NOT a global phone unless Verizon can get their act together. Don't plan on having a phone that works outside the US if you have Razr or Maxx.
 
I am having the same problem as jkaod. I have had my phone since beginning of July and it has yet to work overseas. Talking with VZW has been no help. I have been on the phone with them 7 times, it has been no help. I am in Italy now, and I still don't any signal. It keeps telling me "no GSM network found". This is a 2nd phone (a certified one, that's a whole different post rant) same issue.

My question is could it be the sim card? When they sent me a "new" phone, but not a new sim card. It works in the states, but not in London or Milan.

Can I get any help here ? It is very important I have a Global phone, as I am in Europe ALOT.

Thank you....
 
I know this is little consolation but I just returned from Greece and the UK and my Razr Maxx worked well. There was a minor issue.... I kept getting 1 line text from Verizon that didn't say anything but connectivity was good.
 
I was on a cruise in the bahamas... bahamas has their own GSM (I think) and the crusie provides ATT 3G on GSM. Out of interest, I switched on global romaing (but no data roaming). I quickly got a lot of text messages. Like emcx3 I got about 14 one line messages that made no sense. In the past, I told Verizon that I would be in Canada, so they turned something on, but I didn't tell them anything before the trip as I planned to not use the phone.
 
I know this is little consolation but I just returned from Greece and the UK and my Razr Maxx worked well. There was a minor issue.... I kept getting 1 line text from Verizon that didn't say anything but connectivity was good.

Did you change your sim card? I was told by VZW that the sim card did NOT need to be changed.
 
Oops, missed that part. For that, you have two options.

A) Activate international roaming on your Verizon account. This will allow you to turn off airplane mode and make an emergency call if you need to. However, you'll run the risk of getting a flood of high priced text messages (if you receive a lot of messages) when you turn off airplane mode. If you decide to go this route, make sure to turn mobile data completely off in the settings. You don't want to run the risk of something connecting in the background that you don't know about that might cost a small fortune.

B) Purchase a pre-paid SIM card from a local carrier in the country you'll be visiting in Europe and put it in your phone. This will provide you with a local telephone number and give you an allotment of minutes and texts to use while there, including for emergencies. You can even get data if you want. The advantage with this is that it will be much cheaper than making calls via your Verizon account with international roaming. Prepaid cards abroad can be found in most places for virtually nothing, especially if you don't need a lot of minutes on it. This also gives you the option of calling people or places in the country you're visiting if you need to (for directions, reservations, etc.), or to have people call you. You also don't run any risk whatsoever of incurring any charges from Verizon since the phone will be activated on a European network for the time you're there. And, if for some reason you want to make a call from your Verizon number, if you've enabled international roaming, just turn off the phone, put your Verizon SIM back in, boot it up, and you're good to go.

Personally, I think option B is definitely the way to go. This is what I always do when I'm out of the country. It's really easy, it gives you a working phone in case of an emergency, and it provides a way to contact people locally (as well as a way for them to contact you) while you're in the country you're visiting while avoiding any large charges from Verizon.

Thanks for all of the very useful information in this thread.

I spend one month straight in Italy two times a year and the other ten months in the US. Some time ago I bought a TMobile phone and unlocked it and have been using it with a sim card from an Italian phone company when in Italy. It is fine for my purposes to have an Italian phone number when in Italy and I have been able to get my emails and access the internet on this phone. My problem is that I didn't realize the phone I bought was pre-loaded with so much crap that cannot be removed (I don't want to root) and cannot be moved to the SD card that it does not have neough room left in internal memory to allow me use many of the apps I like and use regularly on my Verizon phone while in the US. Until seeing this thread I had planned to buy a new phone for use in Italy as well as to upgrade my DroidX to a 4G phone. Now I'm happy to see that it might be possible to do all I want with only one new phone.

I think the information here shows me how to changer the GSM settings and APN information on the Razr Maxx so that I can direct the phone to look for my Italian phone company when I insert that sim card. Less clear to me is what happens when I return home and since my primary use will still be in the US that is most important to me.

After I make the changes for the APN settings, return to the US and reinsert the Verizon sim card will the phone again work on the Verizon 4G network immediately or will I need to change some of the settings back first? If so, exactly what settings will I need to change? Thanks very much.
 
Great question beefchopper. I am pretty certain that the only thing you will need to do when you come back to the US is insert your SIM card and go into settings, under data-more, and change it to LTE/CDMA mode. I have a feeling Bsweetness will know for certain.

Sent from my DROID RAZR Maxx using Droid Forums
 
No Problems in UK

Got to London two weeks ago popped in a vodaphone ,orange, o2 and tmobile pre paid sim all worked with no hicups!! havent tried date apn settings. Will try apn settings in morn:biggrin::biggrin::biggrin::biggrin:
.









QUOTE=beefchopper;2252664]Thanks for all of the very useful information in this thread.

I spend one month straight in Italy two times a year and the other ten months in the US. Some time ago I bought a TMobile phone and unlocked it and have been using it with a sim card from an Italian phone company when in Italy. It is fine for my purposes to have an Italian phone number when in Italy and I have been able to get my emails and access the internet on this phone. My problem is that I didn't realize the phone I bought was pre-loaded with so much crap that cannot be removed (I don't want to root) and cannot be moved to the SD card that it does not have neough room left in internal memory to allow me use many of the apps I like and use regularly on my Verizon phone while in the US. Until seeing this thread I had planned to buy a new phone for use in Italy as well as to upgrade my DroidX to a 4G phone. Now I'm happy to see that it might be possible to do all I want with only one new phone.

I think the information here shows me how to changer the GSM settings and APN information on the Razr Maxx so that I can direct the phone to look for my Italian phone company when I insert that sim card. Less clear to me is what happens when I return home and since my primary use will still be in the US that is most important to me.

After I make the changes for the APN settings, return to the US and reinsert the Verizon sim card will the phone again work on the Verizon 4G network immediately or will I need to change some of the settings back first? If so, exactly what settings will I need to change? Thanks very much.[/QUOTE]
 
Actually iam in Europe now Prague to be exact and will be here until January so today I went into a T mobile dealer and got a sum card with a phone # already on it it was 200 czk so like $10.50 and it starts with that same credit on it so its a Win-Win! I pulled my Verizon Sim out then put in the T Mobile while my phone was off. When I turned it on it said the sim was locked and the code came with it so I put it in and made a phone call to activate it and Bam that easy! It did take about 2 hours for my data to kick in and its a pre paid program
 
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