droiduser1975
New Member
Losing exchange and/or gmail account
I keep losing my exchange & gmail account on my droid. After losing the accounts for the 4th time in about 5 weeks, I spent an hour on tech support w/ verizon who could not help me. They referred me to Motorola support - spent 2 hours on support w/ them. Taking out battery, few other things, then finally a factory reset. Had to reenter all my email info AGAIN & worked. One week later.... lost both accounts again.. just a black screen. Took the phone to Verizon & they didn't know what was wrong, so they replaced the phone w/ no hassles. Today, 5 days later... lost the exchange account again on the NEW phone. This is obviously a HUGE issue they need to work out. Thinking of switching to an iphone.
I keep losing my exchange & gmail account on my droid. After losing the accounts for the 4th time in about 5 weeks, I spent an hour on tech support w/ verizon who could not help me. They referred me to Motorola support - spent 2 hours on support w/ them. Taking out battery, few other things, then finally a factory reset. Had to reenter all my email info AGAIN & worked. One week later.... lost both accounts again.. just a black screen. Took the phone to Verizon & they didn't know what was wrong, so they replaced the phone w/ no hassles. Today, 5 days later... lost the exchange account again on the NEW phone. This is obviously a HUGE issue they need to work out. Thinking of switching to an iphone.