Was really excited to get the X2, as I had all the accessories for the X and have integrated the car dock into my car dash and using Car Home Ultra for a great auto solution. Figured that with a better screen and dual-core processor, what could go wrong?
Plenty, apparently.
For my FIRST X2 (within the first 3 days):
- Biggest complaint - playing media on this thing just plain sucked. Songs will stutter if the device does any kind of background action (or if you have the audacity to initiate some kind of action yourself), and on more than one occasion a song will get itself into an endless loop. It plays the first x seconds of the song, then restart and play the first y seconds of a song, then restart and play another random number of seconds of the song, all the while the default music app shows the progress bar steadily incrementing as if the song is playing as normal. This would happen on random songs at various times, but I seemed to notice it most after a an hour or so of solid music play, usually when I was listening to a whole album.
- Lag when unlocking the screen... like it just freezes up. Takes at least two swipes on a consistent basis.
- Random reboots - finally took it back to Costco when it did it 3 times in a row.
Regarding #1, I was using my 16GB Class 2 card from my original Droid. Here is the thing... my X played media with this card just fine. I thought that perhaps something on my card got corrupted, so I took the card out of my X2, put it back in my X and no issues with playing media AT ALL. I had googled the issue and found out about the different classes of micro sd cards, but as far as I am concerned, if it works well in the X it should work even better with X2, right? RIGHT?
OK, at this point I think "well, I just have a buggy device". After all, it happened on my original Droid X. I was on my second one because my first one was experiencing phantom button pushes (another story for another time).
So, I return the X2 and get a replacement. Swap in my 16GB card (because it has all my media on it, that IS the point after all) and have had it for 5 days now.
Current issues with THIS device:
- Same media stuttering as number 1 above, but maybe not quite as bad or as often. So, after finding this thread, I decide I will take some of the steps in here to see if I can save this device from a certain return. I reformat card on the device and reload media. Nope, still an issue. I was going to switch back over to the Class 4 card that came with the device, but read on as to why I never got there.
- Same as number 2 above.
- Same as number 3 above, although not as often. Maybe once every other day.
- Refuses to charge. Was sitting in my desk cradle at work, plugged into an outlet, and I notice the screen dim. I look over at the device, and it shows not charging. I check all the cords, it's all plugged in just fine. I switch the USB cord from the outlet to a USB port on my desktop, same issue. Finally, battery drains all the way down and phone shuts itself off. OK, seriously, WTF? I am at work and can't spend too much time screwing around with it, so I just leave it. Five mins later, phone powers itself back on (as if it got enough of a charge). LED blinks WHITE once ( I didn't even know it could DO that), and the phone goes thru it's start up sequence. Then, within 5 secs of being fully booted, powers off due to battery drain. This repeats the rest of the day, regardless of what source it was plugged into. I was using my X plug in charger with USB cable (850 mA), and the computer's USB outlet (500mA I think). Same result. Alright, maybe the charger crapped the bed. I get it home that evening, plug it into another charger, voila! Takes a charge and holds it! Take it to work yesterday and use the charger out of the X2 box, again no issues all day. Leave it by my bedside last night, was close to full charge before I went to sleep.
- Now, this morning, it's dead. DEAD! Maybe it's just resting? I plug it in to charge, and has been charging since 6am this morning and as I type this novella of a post, so for two hours now. Not a peep, not a light, nothing. It's no longer pining for the fjords! It is deceased.
Motorola, please take note: I have purchased a grand total of six Android devices from you. Two original Droids, two Droid Xs (one returned due to phantom button pushes), and now two Droid X2s (both of which, by the end of today, will have been returned to you).
The two original Droids with no bloatware and no blur running stock android? Still going strong, solid as a rock. In fact, when I got the X2, I gave the X to my wife, and I had to pry the original Droid from her fingers. She won't be disappointed when I hand her D1 back to her and take back the X for myself. My original Droid is still in service with my brother, who loves it and reports no issues whatsoever.
The X? Well, it's pretty good I guess. Some bloatware, blur sucks for the most part but I did like the message integration, great screen, great form factor, LOVED gingerbread update on it (fixed a problem with the bluetooth stack that meant I would no longer have to manually connect to my Blackberry Bluetooth Stereo Gateway everytime I entered the car, so that pleased me greatly).
The X2? Twice the bloatware (yeah, this could be Verizon's fault, sure). Won't play media reliably off a Class 2 SD card (when the same card worked with ZERO issues in the Droid and the Droid X) and never got around to trying the Class 4 that shipped with the device but based upon what I am reading here, it's still an issue. Plus, obviously, my currently dead phone.
This was my last Motorola device. Period. I guess I am stuck with the X unless I go to the Thunderbolt, but I am reading of plenty of issues with it, too.
I read the suggestions in this thread on how to better the device, and was looking forward to trying some of them out. But seriously, should we as users HAVE to take these steps? Motorola and VZW's quest for a quick buck are combining forces to KILL performance of potentially great devices by adding unwanted software that cannot be easily removed or disabled. I am tech savvy enough to work through these issues with a device, but is my mom? Is your mom? Is the average person?
When my mom was finally ready for a smartphone last year, I ended up recommending the iphone, because I knew that I would get fewer phone calls from her on "how do I do this on my phone" or "why does my phone do this when I want it to do that"?
I feel better now. /rant