Mobile Defense vs Wave Secure

[cheewee]

I'll ask the stupid question, but if it alarms can't the person just pull the battery? Once pulled, it's dead. From there, replace the 16 gb data card, reinstall the battery, and force a hard boot. I assume the internal ROM would keep the phones programmed data such as phone number, EISN, and keep the GPS tracking??

Hi all,
I think we can safely assume there are a good number of people with good intentions who would be willing to return your phone. An app like WaveSecure will help facilitate the recovery. Not everyone has bad intention.

Thanks,
cheewee
Team WaveSecure
www.wavesecure.com

 

[romeov]

INTERNATIONAL TEXTS???

Wait, let me get this straight, you coded this app over months to allow me to locate my stolen droid, lock it down, and wipe the data all remotely, therefore eliminating someone hacking into my email, facebook, bank info on the browser, paypal app, etc... and pretty much destroying my life.

And then you give it to me for free

Then you tell me I can have it free for life by getting it early.

And then, when my six hundred dollar droid is stolen, you have the AUDACITY to make me pay TWENTY FRIGGIN CENTS to get it back?????

Do you think we're made out of money?? I bought my kid a gumball from the machine at steak and shake the other day for a quarter, do you know how many hours of overtime I had to work to pay for that?? One guy who posted here had eight international texts testing it out to make sure it worked right when it his $600 dollar Droid got stolen. EIGHT! That is a buck sixty!! One hundred and sixty cents!!! How dare you!

Absolutely unacceptable. Move your entire operations to the United States immediately, pay me a thousand dollars for emotional distress, and give me a foot rub... and I'll think.. I repeat: THINK about not suing you for international theft.

 

[Darius]

Please accept our apology

Dear Romeov,

It has recently came to my attention that our product offering has caused you and perhaps other users undue distress.

We hereby sincerely and solemnly apologize for any unhappiness it might have caused you.

We have came to the realization that, due to an oversight, we may have accidentally caused you to incur cost unknowingly when using the WaveSecure service provided by us.

This happened due to an unexpected carrier-charging behavior that, much to our regret, we did not consider when making the WaveSecure service available for download – we serve users in 140 countries and US is the only country where carriers may charge users to RECEIVE SMS*. We do apologize for the inconvenience or costs incurred so far, and will be rectifying the system to ensure this will not happen again**.

If you would kindly let us know how much you have spent on using WaveSecure, by emailing us your mobile number and address at whyamipayingtorecievesms at tenCube dot com, we will be glad to reimburse you for the expenditure, by sending you a small gift of 10 gumballs, worth US $2.50, as a token of apology. We hope that the small token may bring a smile to your child and relieve you from the distress that we may have caused – do cheer up, it is Christmas after all.

I will be in the United States in March next year and would also personally visit you to provide the foot rub as requested. However, my fingers are heavily calloused from writing code in the day, and mopping floor at KFC at night to finance the DSL line of our garage where we host the server**, so I am a little hesitant on the quality of service I can provide you.

Aside from that, please do let us know how we can possibly compensate you for the trouble we have put you through.

Darius
CEO, tenCube WaveSecure


* For the sake of clarity, we would like to indicate that the above statement is by no means any expression of opinion of the business practices of any carrier, we recognize that it is a difficult to run a carrier business and maintain EBITA of over 45%, and thus some carriers may need to charge users for the device, plan, and further for receiving SMS.

** Guys, our NOC (network operations center) for U.S. is being set up right now, all your SMSes will come from a local gateway within 2 weeks, so there will not be any charges.

*** Just kidding, the server is hosted at Rackspace, one of the best damn datacenters, they sure overcharge though.

 

[ebe3692]

I think Im keeping both for now... i figure a little redunancy would be good in this situation....

i really dont think anyone was too put out by the 20 cents per message, just didnt realize this would happen. In fact I am surprised these apps are free given that most people would pay good money to get their phone back if lost / stolen. (i guess bc they are still in beta)
It seems like both apps are going to have pretty equal footing pretty soon - i guess this is why having competing apps is good for the consumer
thanks to the devs for all the hard work

the one thing that sucks is that is that the droid does not support remotely turning on GPS. sounds like maybe you could do this with a rooted droid and mobile defense in the future, but I dont think im willing to mess with that.

 

[ebe3692]

looks like there is also an app called Mobile Security by Lookout on the market that does the same thing....

 

[DoTheDrew]

oh man this thread is awesome, and we have wavesecure and mobile defense posting. currently i have wavesecure and don't have any complaints.

my questions is, in my advanced task killer, wavesecure keeps popping up after i kill it. does this app need to be running all the time (so if i forcekill, it'll show up regardless)?

 

[cheewee]

oh man this thread is awesome, and we have wavesecure and mobile defense posting. currently i have wavesecure and don't have any complaints.

my questions is, in my advanced task killer, wavesecure keeps popping up after i kill it. does this app need to be running all the time (so if i forcekill, it'll show up regardless)?

Hi DoTheDrew,
According to our development team, WaveSecure runs when the phone is booted and when some instruction is being executed. It does not need to be running all the time. When WaveSecure is idle (but running in the background) it doesn't consume the phone's CPU or the battery (Spare Parts application can be used to confirm that).

We'll have to investigate why it keeps popping up after being force killed. Thanks for bringing this to our notice.

Thanks,
cheewee
Team WaveSecure
www.wavesecure.com

 

[cheewee]

the thing i dont like about wavesecure is that it sends an international text (0.20) to locate the phone - thats nothing compared to the cost of a lost phone but I didnt realize id be charged while i was testing it out...
but it doesnt look like mobile defense has backup features - however this isnt too critical as most of my info lives in the cloud anyway....

Hi folks,
Good news! We've made some tweaks and there should be no more international text messages charges for WaveSecure users in the US.

We want to thank Berzerker, slammed, biteme, oondogg97, QuPop, BostonBill, DeltaLead and many others who helped with the testing. You guys rock!

Let us know how it works for everyone else.

Thanks,
cheewee
Team WaveSecure
www.wavesecure.com

 

[qwopzxnm]

I've been using Mobile Defense and have tested it out numerous times. Great app.

 

[pyro6128]

A couple of things. I remotely locked my moto droid from the website and got the white screen that said the phone was locked. But then I pressed the screen shut off button, pressed it again to bring the screen back, and was given the normal slider unlock screen. I was then just able to slide it and be back on my phone. Its a bit concerning. It also stated on the website that my phone was still locked, and would not let me unlock it. Eventually my phone went completely black, and while it was doing this, I clicked unlock on the website. While the screen was black I couldnt do anything, but after a while it booted up normally back to the home screen. After a couple of seconds the website said it was now unlocked. I'm kind of scared to try locking it again for fear that I might permanently screw up my phone.

In addition, I'm curious as to whether the sms messages used to send commands from the website to the phone take up any space on the phone once recieved. Since they don't appear in the inbox, I assume they dont, but doesn't that information need to go somewhere?

 

[cheewee]

A couple of things. I remotely locked my moto droid from the website and got the white screen that said the phone was locked. But then I pressed the screen shut off button, pressed it again to bring the screen back, and was given the normal slider unlock screen. I was then just able to slide it and be back on my phone. Its a bit concerning. It also stated on the website that my phone was still locked, and would not let me unlock it. Eventually my phone went completely black, and while it was doing this, I clicked unlock on the website. While the screen was black I couldnt do anything, but after a while it booted up normally back to the home screen. After a couple of seconds the website said it was now unlocked. I'm kind of scared to try locking it again for fear that I might permanently screw up my phone.

In addition, I'm curious as to whether the sms messages used to send commands from the website to the phone take up any space on the phone once recieved. Since they don't appear in the inbox, I assume they dont, but doesn't that information need to go somewhere?

Hi pyro6128,
If you have questions on WaveSecure, can you please email our support team at android at tencube dot com for assistance?

Thanks,
cheewee
Team WaveSecure

 

[pyro6128]

Thank You. Just wanted to say that I emailed the people at Wavesecure this morning at around 9:30 and they responded by 11. Its quite refreshing to have developers who actually care about the users and actively try to make their product better. Pretty cool stuff

 

[Backnblack]

Thank You. Just wanted to say that I emailed the people at Wavesecure this morning at around 9:30 and they responded by 11. Its quite refreshing to have developers who actually care about the users and actively try to make their product better. Pretty cool stuff

What was their response?

 

[Backnblack]

I've been using Mobile Defense and have tested it out numerous times. Great app.

+1 Same here.....

 

[pyro6128]

This is quite an odd behavior of lock. The shut off button will behave as you observed. After the slider unlock the lock screen should still be visible. I'm not sure what happened on your phone that didn't bring up the lock screen again.
I can assure you that this would not permanently damage your phone. If possible we would need your help to identify and fix this problem.

The information contained in the SMS is used by WaveSecure, after which, WaveSecure deletes those SMS commands. They do not take up any space on the phone.

Regards,
Prashast
WaveSecure Team

I'll probably give it a try again later on when I have time, and if I get any sort of trouble I'll contact them and see if we can get the problem fixed permanently. Hopefully it was just an isolated incident though