Cracked screens come about with every new phone introduction, however when a phone is advertised as "scratch resistant", some choose to interpret that to mean "shatter-proof" when nothing could be farther from the truth. Also with the addition of Kevlar as a backing material, it gives some the impression that it's more resistant to dings such as those suffered when dropped. Again, nothing could be farther from the truth.
I've seen plenty of postings for ALL models of phones which have suffered screen cracking, and some will admit it was their fault, others won't and still others may not know it was their fault but simply "discover" the damage after last seeing it with no cracks. People carry these phones in their back pockets and sit on them, in their front pockets and then lean over to pick something up or to sit down, drop them inside their pocketbooks and then toss keys into the pocketbook on top, etc. Glass is glass, and glass being as hard as it is (although somewhat flexible), is also brittle. Any structure that is as dense and rigid as glass will shatter with the right amount of pressure, stress, shock, or flex.
What I am saying in a nutshell is, there isn't necessarily an inherent propensity toward cracking in the Droid RAZRs, but there may be an implied indestructibility that causes people to be less careful with them, which in turn results in the cracking. These phones are thinner than anything else out at the time of introduction and with that thinner form factor comes a greater potential to flex. The manufacturer installed an internal frame of stainless steel to minimize the flex, but due to the laminated design (where every layer is physically attached to the one above and below it with adhesive or hardware, a flex in the case translates into a flex of the glass. This is in contrast to other phones where the glass isn't actually part of the physical structure as it is in the RAZR and instead is simply held in place by the exterior surrounding frame, adhesive or some other method.
See below;
[video=youtube;7ridjtcza7E]http://www.youtube.com/watch?v=7ridjtcza7E&feature=player_embedded[/video]
I've seen plenty of postings for ALL models of phones which have suffered screen cracking, and some will admit it was their fault, others won't and still others may not know it was their fault but simply "discover" the damage after last seeing it with no cracks. People carry these phones in their back pockets and sit on them, in their front pockets and then lean over to pick something up or to sit down, drop them inside their pocketbooks and then toss keys into the pocketbook on top, etc. Glass is glass, and glass being as hard as it is (although somewhat flexible), is also brittle. Any structure that is as dense and rigid as glass will shatter with the right amount of pressure, stress, shock, or flex.
What I am saying in a nutshell is, there isn't necessarily an inherent propensity toward cracking in the Droid RAZRs, but there may be an implied indestructibility that causes people to be less careful with them, which in turn results in the cracking. These phones are thinner than anything else out at the time of introduction and with that thinner form factor comes a greater potential to flex. The manufacturer installed an internal frame of stainless steel to minimize the flex, but due to the laminated design (where every layer is physically attached to the one above and below it with adhesive or hardware, a flex in the case translates into a flex of the glass. This is in contrast to other phones where the glass isn't actually part of the physical structure as it is in the RAZR and instead is simply held in place by the exterior surrounding frame, adhesive or some other method.
See below;
[video=youtube;7ridjtcza7E]http://www.youtube.com/watch?v=7ridjtcza7E&feature=player_embedded[/video]