I had a problem with my phone and the rep I spoke to told me to update to JB. Well, I tried and it says no updates available! WTH? And I was told after JB it was key lime pie...does anybody know what they are talking about? I'm confused...who do we believe?
Well, first off, most off the posts in this thread are poking fun about the slow release of updates. Also at the lack of knowledge of many of VZW tech reps.
The current official OS for the original Droid Razr is Ice Cream Sandwich.
This phone is to be updated to Jelly Bean according to Motorola that will happen during the first quarter of 2013 (by the end of March).
On Christmas Eve there was an "accidental" release of Jelly Bean for the Razr and Razr Maxx. It was captured and made available to anyone who was willing to risk the upgrade. Many did and have been quite pleased. Some folks had problems with it. Motorola has sorta acknowledged that some users received that JB upgrade.
At the moment the only official OS for the original Droid Razr is ISC I think version 4.0 with build # 211. There were a couple off unofficial "test" updated for ICS 214 and 215 that got distributed.
Bottom line is 211 is the current OS for original Razr phones. The Razr M and HD are officially on Jelly Bean. Those phones were released with ICS then updated via OTA to JB. That could be the confusion.
This thread is full off poking fun and most of what you read here should be taken as just that.
No offense to the initial poster. There is a good chance the Verizon Rep was just confused as may be the case with the one you spoke to.
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