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My open letter to AT&T regarding merger
- Thread starter belome
- Start date
Well, I decided to use my head for a minute and I think I finally figured it out...
AT&T is going to send me free phones and I have 30 days to return the phones and end my obligation with AT&T. However, what happens if I stay with them longer than 30 days? From what I understand I'm under no contract with them and become a month to month customer.
I guess my point is, if I cancel within 30 days I need to send their free phones back... if I keep them 31 days and cancel, the phones are going to be free for me to keep? Maybe thats why they are being so lame about sending me a truly 'comparable' phone to my Droid 2.
AT&T is going to send me free phones and I have 30 days to return the phones and end my obligation with AT&T. However, what happens if I stay with them longer than 30 days? From what I understand I'm under no contract with them and become a month to month customer.
I guess my point is, if I cancel within 30 days I need to send their free phones back... if I keep them 31 days and cancel, the phones are going to be free for me to keep? Maybe thats why they are being so lame about sending me a truly 'comparable' phone to my Droid 2.
Martin030908
Super Moderator
Good point... wonder if there's any validity to this idea.
Well, my hope is that I reached an administration level of people at AT&T... you know, the M-F kind of people... but who knows.
Make sure you are correct that on day 31 you are month to month. You might still be grandfathered from your VZW contract with them until that ends, or the fact you got their phones for free at AT&T it could be putting you into a contract. Don't assume anything at this point.
Exactly. I will certainly find out before doing anything rash like trying to keep them for 31 days just to sell their silly phones on eBay.
To be honest, I think their coverage will stink in my area and I'm giong to have to send them back on day one anyways... but we will see.
S
scrub175
Guest
Although still a raw deal, the bright side could be an early upgrade for your troubles and the moto olympus which will be a timed exclusive to at&t.
Sent from my DROIDX using Tapatalk
Sent from my DROIDX using Tapatalk
Oh, that does look nice.
I WON! Everyone with a Droid 2 is now going to be able to get the Samsung Captivate as a free choice option. I told him not to forget about the Droid X guys as well. They are trying to determine 'how' they are going to go about the change... but my letter made a difference! I'm pretty stoked that I was able to change their corporate policy.
psychicdroid
Member
I'm glad they listened, but you shouldn't have had to stress about it in the first place. There should have been more thought put into the offer in the first place. To me bad first contact trying to pawn off their garbage phone, bad contact with customer service, would have me not even trying their service. Though in my area, AT&T has worse service than sprint, so they aren't even on my radar.
Unfortunately thats just how it works....I used Powertel at one time, it was bought out by Verizon years ago, when that happened Verizon treated me like crap. It was a corporate business line (which work paid for), so I was stuck with it but didnt care. If it had been my personal phone it would have been cancelled.
Sure, I shouldn't have had to... but I did... and it looks like all the D2 owners will benifit from me putting all the effort into this. I just knew if the right person could see what they were doing they would at least think about their actions. The hard part was finding the right person. I will give them kudos for fixing it.
