New User w/ e-Mail Problem

[bluethunder]

I've had my Droid for 1 week now. I didn't want to post this until I had tried some resolutions myself.

I cannot set-up an embarqmail e-mail account. When I follow the simple instructions, I get an error message that says "Set-up cannot be completed. No response from the server." I've tried multiple combinations of embarqmail.com and centurylink.net. No joy. I even went back to the VZ store and the technicians there first told me it was a problem w/ Embarq...aka CenturyLink. When I told them my wife got a Blackberry Tour at the same time and her embarq e-mail works fine, they took the phone into the back room, came back and said "We'll have to research this." But, to date, no one has contacted me.

One other thing...I logged into CenturyLink on my computer w/ my user ID and password and was able to see my e-mail there...just wanted to check if I remembered my user ID and password correctly.

I really like the functionality of the Droid (my first smart phone) but I need access to my embarq e-mail account.

Can someone suggest a cure or tell me what questions to ask of the VZ store technicians? Or, should I contact CenturyLink tech service and go there instead of back to the VZ store?

Thanx in advance.

 

[Backnblack]

POP3, IMAP or Exchange email?

 

[bluethunder]

Wow! That was quick.

I think it's a POP3 account but have tried both POP3 and Exchange. No joy w/ either.

 

[Houndstooth]

Is this information correct for you? It would help to know what kind of account you're setting up. Do you have it set up on outlook or anything?

Incoming mail server (POP3): pop.embarqmail.com
Outgoing mail server (SMTP): smtp.embarqmail.com

 

[bluethunder]

Is this information correct for you? It would help to know what kind of account you're setting up. Do you have it set up on outlook or anything?

Incoming mail server (POP3): pop.embarqmail.com
Outgoing mail server (SMTP): smtp.embarqmail.com

Information above is correct.

I use Microsoft Outlook for e-mail on my laptop.

I just finished a "chat" w/ a CenturyLink on-line technician. He confirmed it is a POP3/SMTP account and my password is correct. However, he had no experience setting up e-mail w/ a Droid.

So, I'm back to square 1 and will head to the VZ store in the am.

 

[bluethunder]

OK...gonna "bump" this one a last time before I go to the VZ store...

 

[bluethunder]

Got it fixed.

Went to the VZ Store and a tech there said the POP server had to be input as pop.embarqmail.com.

Anyway, whatever he did, I can now download my e-mail.

OK...I'm now on a path to keep the Droid.

 

[sprintn]

To sync with embarq/ centurylink

To setup the Motorola DROID for Centurylink/Embarq

On the first screen
Email address: account[email protected] or account[email protected]
Password: is self explanatory

Second screen: Select POP3 account

Third screen (Incoming server Settings)
Username: account[email protected] or account[email protected]
Password: is self explanatory and is already filled in
POP3 server: pop.centurylink.net OR pop.embarqmail.com (whichever is applicable)
Port: 110
Security type: None
Delete email from server: (set as desired)

Fourth screen (Outgoing server settings)
SMTP server: SMTP.centurylink.net OR SMTP.embarqmail.com
Port: 587
Security type: None
Require sign-in: checked
Username: account[email protected] or account[email protected] (should be prefilled)
Password: (should be prefilled)




for Centurylink

The Incoming Server is: pop.centurylink.net
The Outgoing Server is: smtp.centurylink.net
Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
The incoming port should be 110, and the outgoing port should be 587.


Or for Embarq

The Incoming Server is: pop.embarqmail.com
The Outgoing Server is: smtp.embarqmail.com
Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
The incoming port should be 110, and the outgoing port should be 587.


Hope this helps all

 

[Jonny Kansas]

Now that you've got that figured out, may I suggest...

http://www.droidforums.net/forum/dr...66-droid-hints-pop3-gmail-forwarding-you.html

using these instructions, you can set your gmail account to pull in your Pop3 e-mails and then you can use the gmail app which is MUCH more stable than the other e-mail app.

Just a thought. Take it or leave it!

Glad you got sorted out either way! :icon_ banana:

 

[sprintn]

email sync issues

The Gmail was easy to setup.... I was having issues with my primary mail (embarq) all is good in the hood now. I have my Gmail and my embarq.

 

[Jonny Kansas]

The Gmail was easy to setup.... I was having issues with my primary mail (embarq) all is good in the hood now. I have my Gmail and my embarq.

Right, but this sets it up so that you view them all in one inbox. It's not for EVERYONE's taste. Just letting you know it's an option. You can even set your account to label the e-mails from the Pop3 account so you know which came from where.

Only drawback, you can only set it up to reply from one or the other account. [Ie, you have to decide and set whether your replies are sent from g-mail or embarq]

If you're cool with the setup you have now, maybe others will see this thread who'd like it a different way.

Again, glad you've got it working!

 

[bluethunder]

@ sprintn and Jonny Kansas,

Thanx for the additional information. Both e-mails (g-mail & embarq) work OK on my Droid.

 

[Jonny Kansas]

@ sprintn and Jonny Kansas,

Thanx for the additional information. Both e-mails (g-mail & embarq) work OK on my Droid.

No problem! Congrats!!!!

 

[alaios]

Thank you so much for posting this!! I have had a rough morning with my Yahoo account being hacked and switching from Comcast cable to Direct TV and to Century Link for internet. I was ready to cry and call it quits. This really helped me!

Thanks again

 

[g8r2k]

This worked perfectly

THANK YOU!!!! This worked perfectly!!!!

To setup the Motorola DROID for Centurylink/Embarq

On the first screen
Email address: account[email protected] or account[email protected]
Password: is self explanatory

Second screen: Select POP3 account

Third screen (Incoming server Settings)
Username: account[email protected] or account[email protected]
Password: is self explanatory and is already filled in
POP3 server: pop.centurylink.net OR pop.embarqmail.com (whichever is applicable)
Port: 110
Security type: None
Delete email from server: (set as desired)

Fourth screen (Outgoing server settings)
SMTP server: SMTP.centurylink.net OR SMTP.embarqmail.com
Port: 587
Security type: None
Require sign-in: checked
Username: account[email protected] or account[email protected] (should be prefilled)
Password: (should be prefilled)




for Centurylink

The Incoming Server is: pop.centurylink.net
The Outgoing Server is: smtp.centurylink.net
Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
The incoming port should be 110, and the outgoing port should be 587.


Or for Embarq

The Incoming Server is: pop.embarqmail.com
The Outgoing Server is: smtp.embarqmail.com
Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
The incoming port should be 110, and the outgoing port should be 587.


Hope this helps all