no service/ airplane mode

cveg11

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i just got the droid today and i cant use it.... i cant make any calls or txt because it says its in airplane mode..... i try to turn it of but it doesn't turn off..... any suggestions??????????????
 
You poor thing. Have you tried a battery pull for at least 30 seconds? That should do it. Go ahead and try it..........
 
tried that just now.... still didnt work
 
So you just got it today, and it came like this - in airplane mode - or did you put it in airplane mode?
 
Tried that it wont stay unchecked keeps turning back on
 
OK, then a factory reset is your best bet. Go to Menu > Settings > Privacy > Factory data reset. If that doesn't work, then take it back to Verizon.
 
Thx for the help..... headed to vzw now
 
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