Hello,
Sorry we've been missing for a few days; very busy getting ready for this next release.
If your keyboard doesn't work, there are generally two possible problems, in order of commonality:
1) Your software versions do not match
If you have udpated everything on the phone when you get the notifications, let's assume that's current. So, on the PC, double-click the PhoneMyPC icon in the system tray and verify that you have 1.0.16. If not, uninstall, download and re-install. Sorry for the need to do this; this will be fixed soon.
2) Permissions
On some Vista and Win7 PC's, certain applications run with elevated priveledges and PhoneMyPC cannot send keystrokes to them. To fix this, locate the two shortcuts on the Start menu, at:
* Start, Programs, SoftwareForMe
* Start, Programs, Startup
Edit their properties. Look through the tabs for the Advanced button. Click it, then select the "Run as Administrator" check box. This will also be fixed in the next build.
@Cowpoke: yes, uninstall (to flush that password, and all other settings), and reinstall.
@geckpeppers: Great idea! Well, I could go on for hours with our plans for things like this, but let's be brief: can you mock up or describe what you're imagining and email us? You'd be surprised how many of our customers use Media Center.