My Company just switched to Moto Droid on 02/08/2010. So far 3 out of 12 people have had this complaint. (myself included) We have 4 spare Droids. I personally tested all 4 of these, plus exchanged my first Droid at a Verizon store. In short, I had 6 Droids in my hands on Friday. Had my phone number hooked up to each one of the phones, and made test calls to two people on each phone. They all sucked. One phone would rate 90% clear, another way down to 40%. I then had Verizon put my number on my co-workers handset, and called my two people, and they both said it was 100%. Couldn't even tell I was on a cell phone. So I know it's not my number, or area or signal or anything else of the kind.
I find it ridiculous to have used 7 droids in one afternoon, only to have 1 result in 100% outgoing voice clarity.
I never have used any cases or anything. I just now made two test calls to two different people. During half of each call, I had my index finger covering this little hole as mentioned above, and they did say it sounded worse. When I talked without my finger on that, they said it sounded better, but still not as good as it should. Hung up and called again without any contact of that hole, and same result.
I think that hole may have a little part in it, but not completely.
What I find funny, is that when I went to the Verizon store, and also spoke to 4 different people on the customer service 800 line, NONE of them said that they ever have heard of this problem.
I don't want to give up the Droid, but I don't know if I can with crappy sounding calls to my customers, and friends.
What's next???