Hey guys. I have been having the same problem with the ear piece speaker. It seems to work for a couple of weeks and the sound quality slowly deteriorates until I am left with none. I purchased this brand new, about 6 months ago, and just received my 6th replacement. I contacted Motorola to express my displeasure, and to see what they could do for me, after the third replacement through Verizon. They told me they would would fix the phone for me but it would take about 2 weeks with shipping time. I don't have a phone I can replace on this line for that amount of time so I just keep getting "like new" replacements from Verizon. I tried staying in contact with Motorola but they close a case after 24 hours if you don't contact them, and i don't have the time to email Motorola every day. I have tried every possible way to prevent this, from otter-boxes to no cases, to different versions of software, to different sim and sd cards, to leaving it sitting on my dresser except when I talk on it. I really enjoy this phone when it works, but no one at Verizon or Motorola want to work with me to get this corrected. Any ideas or suggestions from anyone would be helpful.