Road Runner Email Issues

[tedicus]

from Time Warner

"response from Time-Warner
Today I received this response from Time-Warner:

Hello,

Thank you for writing. Your message has reached the email address of the
Time Warner Corporate Customer Care Department for Road Runner.

The reason you're unable to send email through your iphone is that we IP
protect the outgoing mail (SMTP) server, to prevent it from being used
for relaying spam.

Since the iPhone is not connected to our cable network, our mail servers
are detecting that you are not on a Road Runner connection and are
preventing access. The iPhone connects to the Internet through Apple's
Edge network, and they should have an SMTP server you can utilize for
sending.

Since the iPhone also contains a web browser, you should be able to
access our webmail page at https://webmail.roadrunner.com as an
alternative means of sending and receiving email.

I hope this information is helpful.

Sincerely,

Stefan Boecker
Road Runner High Speed Online
Corporate Customer Care
[email protected]
Executive Response Center <[email protected]>"


This is what I think is droid's problem too. looks like just using a gmail account is the best solution for you droid users.

Go to google and set up a gmail account if you don't already have one and then just use the gmail outgoing server:

Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address ([email protected] or username@your_domain.com)
Password: your Gmail password

 

[Gamtu]

"response from Time-Warner
Today I received this response from Time-Warner:

Hello,

Thank you for writing. Your message has reached the email address of the
Time Warner Corporate Customer Care Department for Road Runner.

The reason you're unable to send email through your iphone is that we IP
protect the outgoing mail (SMTP) server, to prevent it from being used
for relaying spam.

Since the iPhone is not connected to our cable network, our mail servers
are detecting that you are not on a Road Runner connection and are
preventing access. The iPhone connects to the Internet through Apple's
Edge network, and they should have an SMTP server you can utilize for
sending.

Since the iPhone also contains a web browser, you should be able to
access our webmail page at https://webmail.roadrunner.com as an
alternative means of sending and receiving email.

I hope this information is helpful.

Sincerely,

Stefan Boecker
Road Runner High Speed Online
Corporate Customer Care
[email protected]
Executive Response Center <[email protected]>"


This is what I think is droid's problem too. looks like just using a gmail account is the best solution for you droid users.

Go to google and set up a gmail account if you don't already have one and then just use the gmail outgoing server:

Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address ([email protected] or username@your_domain.com)
Password: your Gmail password

I have two RoadRunner e-mail accounts. I can send and receive mail on both accounts on my Droid X. I don't have to use any other application to access those accounts on my phone. I don't have to go to RoadRunner's webmail. While I have a Gmail account that I can access on my phone, I don't use it as my primary e-mail on my phone.

 

[AngryHatter]

Maildroid works with my RR account.

 

[takeshi]

Also using another mail application on the phone is just another workaround.

It's not a workaround if the stock app is defective.

 

[fant0m_Eris]

The correct settings for incoming are:
Username: yours
Password ********
POP3 server pop-server.****.rr.com **** being your Road Runner Location
Port 110
Security type none
Delete email from server your choice
Outgoing server settings
SMTP server smtp-server.****.rr.com **** being your Road Runner location
Port 25
Security type none
Require sign in should be checked
Username Should be your full Road Runner email address
Password************

This worked perfectly on my Eris and Thunderbolt :icon_ banana: