furbearingmammal
Super Moderator
You have to force it past the ! by pressing the volume up and camera button at the same time. If that doesn't work then you'll need to get a replacement device. Warranty is 1 year (and check the IMEI/ESN on Motorola's website as their warranty seems to be a bit longer than the one directly from Verizon) from date of purchase, but insurance is for as long as you want to pay for it.