Screen goes blank during call and does not come back on

[Rafiki]

My GF's DROID had this problem.
it only showed up after she installed a case she got off of ebay.
took the faceplate off and it works just fine.

 

[Tim K]

Do the sensor test. I got a refurb this week that had a faulty sensor and would go black as soon as I dialed and would not wake up without sliding open...and sometimes required a battery pull.

 

[DroidSufferer]

Just got my refurb phone cause the first one (bought on day one 11/5/09) died. The refurb screen goes black as soon as the call is connected and won't come back unless I slide it open or pull battery. I called Verizon tech support and they're sending another refurb to me. Oh joy another one of these POSs!

 

[tiemposdepaz]

Screen Protector

My phone had this problem, then I decided to peel off the screen protector. The screen protector blocks this sensor... When it was on, it would go blank and I had to hit the power button to access the dialpad. I took it off, it works properly. I have a mirrored screen protector, maybe the transparent one won't do this. For now, I have replaced the protector, but plan to replace it with a clear one.