I've been having this same issue and have not been wanting to the the reset. Hopefully MyBackup does what it's supposed to (haven't used it for restore yet) and gets me back to where I want to be without much work. I'll have to give this a go over the weekend, since I will be using the phone more now for business purposes.
>>>>>>>>>>>>>
I've replaced my Rezound 3 times (on 4th one now) in 3 weeks due to various unrecoverable problems. I think they just keep sending me "refurbished":icon_ devil: ones that have been reset but otherwise have same problems they were reurned for. So, I am getting other people's problems over and over including the scrren black out during phone call. My Backup Pro worked for me every time. Almost 95% recovery of "lost" data. I backed up onl;ine and to SD card and have recovered apps and data from both with good sucess. However what in the name of the great Siliconius is wrong with these phones ?
Loses power, won't charge, won't turn on, won't turn off, blanks screen during call with no way to hang up or see screen or use keypad, locks during backup, won't connect to WiFi, won't connect to 4G or 3G , drops calls, doubles contacts, changes PIN without warning, cradle/dock mode useless or won't charge, overheats on large/ext. battery, runs small battery out in minutes, makes you and whoever you're trying to talk to say "HUH WHAT WHATDIDYOUJUSTCALLME?!?! and HELL_LOOOOOOOOOOOOO ???" constantly.
Like all insidiously evil objects it first beguiles you with wonderful features, beatiful sound and sights and a deceptive ease of use UNTIL, YOU ARE TRAPPED, AIEEEE! You try to come back into the light BUT - it's too late and you are doomed. The minions of Lord Verizon whisper incomprehensible soothing words about warranties, replacements, help on the way, etc. while you are being consumed in the fires of the invincible Two Year Contract - Demon Overlord of ALL Users of Evil Cell Phones. You try and try to escape back to the ancient, happy world of land lines and email on PC's but NO, you are e'er ensnared in the clutches of Smartphone, notorious epitome of oxymorons and head minion of the nefarious TechnoLord of Gullibillity. So, you are forced into begging for scraps of wisdom from AN, Lord of Droid, and his underlings who worship at his feet and giggle, "Google, Google" incessantly. :hail:
Oh, where is the path back to that happy land of Functionality ? Where is the path to Dependability and the mighty River Productivity? Are we lost forever in this wasteland of half baked zombie phones that seem to die and rise from the dead as reincarnations from sinful past lives and embryo operating systems infected with the deadly Marketing First Reliability Last virus ? Has Profit truly defeated Pride and staunch Reputatioin been slain by slithering QuickBuck ?
So, for now, entranced by glitterin evil one "Smartphone", I can only hope qnd pray to all the gods of technology that this Rezound just finallyand permanently dies a quick but painful death and I can get an actual working phone with no I's or H's in its name just to call back home and tell mom I should have listened to her when she told me not to waste my money on a stupid "latest/greatest" cell phone.