Shocked!

[tituswife]

I am glad you're getting a full year. I hope it all works out for you.

Sent from my stock Thunderbolt

 

[ruvy01]

always had good experiences with Verizon customer supportDancingNexus good luck with the razr, also a nice phone

 

[Liderc]

I just remembered, my 4th original Droid they actually had to send me a refurb because I was past 30 days. Funnily enough, it was the only one to not have any data drop issues and I still have it to this day. Sadly it's sitting on my desk looking at me with the stink eye.

 

[tgyberg]

I just remembered, my 4th original Droid they actually had to send me a refurb because I was past 30 days. Funnily enough, it was the only one to not have any data drop issues and I still have it to this day. Sadly it's sitting on my desk looking at me with the stink eye.

Yer OG should just give you the nod, you have a superior successor!

 

[xkape]

I love VZW customer service... *** call in, not in store*** every issue I have ever had, phone, billing, plan change, etc... done and done. No issues, no worries no questions.

 

[SSHGuru]

I have to agree completely. Don't call a store call VZ national customer service.

When I originally got the Bionic and was not happy they allowed me to switch to the RAZR or Nexus when they came out.

When the Nexus came out I was able to walk into a corporate store and hand them my Bionic and was given a new Nexus. I was so shocked at how fast it happened I hadn't even backed up or wiped the Bionic!

They even handed me the SD card from the Bionic and let me keep it - and I purchased on of their readers for it.

You won't get this service with any other carrier. Verizon cares about customers. I will be a lifelong customer (already been over 10 years).

Not to mention I got my dad to buy a Nexus the next week and my mom to get an IPhone from them.

So customer loyalty pays off. I wish more corporations were like this.

 

[gtofan350]

I went into a corp store a few days ago cuz I having issues with the radio on my gnex. They swapped out there with a brand new gnex fresh outta the shipping box. I've had much better performance out of this one.

Sent from my Galaxy Nexus using DroidForums

 

[SSHGuru]

What were your issues?

I went into a corp store a few days ago cuz I having issues with the radio on my gnex. They swapped out there with a brand new gnex fresh outta the shipping box. I've had much better performance out of this one.

Sent from my Galaxy Nexus using DroidForums

 

[samiusmc]

Good deal. I went through two Nexi with signal and GPS problems and I switched to the Rezound which is awesome. Glad you like your Razr. In my experience, if you press Verizon hard enough, they will cave to your demands.