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One thing? The phones close ties with GOOGLE. That was super important and very exciting for me since I use gmail, calendar, talk, docs (when we getting an actual google app for this now), maps, and so much more in my daily life.
The second thing that sold though me was that it had a really nice slide out qwerty keyboard, and ever since I had a voyager, enV, and enV2... I just cant take a phone with only a touchscreen keyboard.
All kinds of things would have convinced me if I'd known about the features at the time, but truthfully, the one thing that convinced me to switch was that it was a smartphone with a screen bright enough to be other than useless in the sunshine.
I wanted a smartphone for web/entertainment but didn't want the iPhone. The Droid does just about everything I want and I got to stay with Verizon.
I guess the one feature on the phone that I really like is the OS. Android/Google is great. I can voice search for directions, restaurants, or voice dial someone without having to repeat myself two or three times. Open source is awesome (I love to tweak with stuff )
Definitely my favorite feature is the ability to use it like an external harddrive. The inability for my old iphone to do that was my most hated "feature" of that phone.
I can't narrow it to only one - I had a dual requirement when I was looking for a new phone.
For me, it was the open source OS and the physical keyboard. I'd looked at plenty of other phones that had one or the other, but it was the combination of the two with the Droid that actually sold me.
Since the iPhone was introduced, I must admit I had envy. However, I'm an open source zealot and I'm a Verizon customer. I decided that I wasn't going to upgrade my phone until there was an Android phone on Verizon.
So, what sold me on the Droid? It was Android. On Verizon.