I've got a Sony Xperia Z3 Compact and since today the soft keys (back, home, recent) stopped working.
I don't think this is a hardware problem, because when the soft keys are hidden and other buttons are in place, these ones work. Or if I set portrait mode and change the position of the soft keys, they still don't work. Also, I've done a touch screen test and the area where the soft keys are is working.
Factory reset the OS doesn't fix the problem.
Something similar happened to the top navigation bar. I can't pull it down, but this happened some months ago and it's definitely a hardware problem.
As a temporary solution, I'm using the Handy Soft Keys app.
Any idea of how to fix this?
My android version is 6.0.1
I don't think this is a hardware problem, because when the soft keys are hidden and other buttons are in place, these ones work. Or if I set portrait mode and change the position of the soft keys, they still don't work. Also, I've done a touch screen test and the area where the soft keys are is working.
Factory reset the OS doesn't fix the problem.
Something similar happened to the top navigation bar. I can't pull it down, but this happened some months ago and it's definitely a hardware problem.
As a temporary solution, I'm using the Handy Soft Keys app.
Any idea of how to fix this?
My android version is 6.0.1