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You can probably get 3 for the$20 gift card you were given and they're probably easy to lose so get one anyway unless you don't use headphones at all then you won't miss having one anyway... It just pisses me off when there's always a problem with stuff.
It's about time that cables which are either adapters or extensions come with a restrain that doubles as a tether to keep the two ends securely connected. Most often I find myself tying a knot to provide the same security, but that puts additional strain on the cable where the knot is.
I gave them good marks on the survey I ended up with, though I did express my displeasure with the amount of calls & chats I had to go through to get this resolved.
If I've ever learned one thing in music..be it on the guitar..the toilet or any other connections..(do yourself a favor and don't ask) on more connection is another connection to go wrong...
.ive had nightmares about being the edges rig tech..and all of a sudden his chops sounded like jingle bells..and I had TO RUn down all those pedals and cables and power cables..AAAAAAAHHHHHH!!!
I should point out..tone is in a musicians hands..not all the damn hardware he has..I get superior tone through an awesome guitar and an amp with 3 pedals..don't believe me..if you play come see me