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Strange Gingerbread issue... screen unlock?

Ok, had a few more issues. Phone would freeze up every once in a while. Today lost all service; 3g, data and texting. Rebooted and everything restored. I called Verizon to see what they had to say, rep had me do a full google data backup. Then had me do a factory reset, he told me if the problem continues they would replace my phone. Something I did not realize that with google data back up not only did my contacts get restored my apps did as well.

*damn autocorrect. Had to edit my post twice.

Sent from my DROIDX using DroidForums
 
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Interesting I knew verizon backup assistant even on most "dumbphones" would backup your contacts but was not aware a google backup would
 
Neither did I but the rep knew it would. He was surprised that it backed up my apps from the market.

Sent from my DROIDX using DroidForums
 
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Just found out tonight at a Verizon Corp. store that they have gotten rid of all technical support people at the corporate stores in central NJ. If you need help, they tell you to call support. If support can't help, they send you a new (reconditioned) phone. To hell with the customers once again. They sell you a phone at top dollar, if it goes bad, they give you a used one; sell you unlimited data unless you want to tether (then twice the cost); even though you buy a phone, they restrict what goes on it (Verizon has had Google delete some apps they don't like) and lock it; sell you insurance and then double or triple the deductable after the fact and in spite of what they say about being sympathetic about rooting, take away the phones warranty if you do it. All this and the highest price for service in the area. Sorry for the rant, but I'm tired of being beat by them all the time. There are other alternatives...
 
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