I would tell them 1.) he's seeing stuff because I am going to SPF flash it back to 2.2, unroot it, and bring it to another Verizon store and have them look at it and "If there was a mark on my account" have him call Verizon wireless hands first and tell them there is not root or unofficial software and have them send me out a new deice
And everyone wants to know why company's lock the phones down so bad you are the reason... I personally hope they don't honor the warrenty..
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