1. First save/back up to your PC, a flash drive or SD card everything you want to save (pictures, texts, phone call logs, documents, downloads, data, etc. I use sms backup & restore for texts and MyBackup pro for data, phone logs, app data, etc. Take your time to make sure you have saved everything you want to keep.
2. Make sure your phone is fully charged.
3. In your phone's settings, go to backup & reset. Under Google account, select "Back Up My Data" and "Automatic restore."
4. Select Factory Data Reset.
5. After the FDR is finished, you will need to set up your phone as if it was brand new. The first things I do when setting up after I sign in, is...
*Go to play store and stop my apps from automatically installing. Instead, I install them one by one.
*Restore my saved texts and call logs back onto my phone.
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