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V-Cast

that was the ota update I assume...well, I haven't used that version so it could be that they've changed up the mass storage option somehow. Someone on that version will have to chime in to see if that's the case. It sounds like you can drag and drop so maybe it's just a different way of doing things
 
I just updated it today the problem has been ongoing since I got the phone a week ago or so. I don't mind using the windows media sync as long as I am not missing something by not being able to load as mass storage
 
I've never used windows sync but as long as you can move files onto and edit files on the sdcard it sounds like the same business. I prefer a file tree over some gui interface but as long as it works for you.

I'd still try to format the sdcard and/or try a different one. If it's not mounting and it tries to and you can see the option that's what the issue sounds like it's stemming from
 
eh... maybe after the holidays. I don't think I have a spare SD card and going shopping this time of year is NO fun LOL

thank you for your time
 
Yes it is as simple as copy and paste onto the sd card. Nothing wrong with your phone.

There is no need to use that stupid stuff that pops up on your computer. You can just close that if you want to and then continue with copying and pasting on your sd card directly.
 
Ok, before you go taking anything back, and starting over, try this:

Uninstall Moto drivers from PC
Install these drivers
Wait for driver installation to finish.
Place phone in Airplane mode.
Uncheck the USB debugging box. (settings/applications/development)
Plug phone into PC.
Wait for first wave of drivers to finish installing.
Put phone in PC Mode
Wait for 2nd wave of drivers to finish installing.
Unplug phone from PC.
Reboot the PC.
Re-enable USB debugging, and shut off airplane mode.
Once PC is back up and happy, plug phone back in.

should work just fine in any of the modes on the phone (mass storage/pcmode/etc).
 
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