Verizon Droid Tutorial class

[rjm5151]

Was told by Verizon tech and salesperson a couple times they have classes and 1 on 1s with tech support as sort of a tutorial or walk through i guess.

To show all the essentials, has anyone ever heard of one or been to one?

Is there any kind of videos on line that do something like this to show the true essentials needed for running the droid?

 

[xRITE AIDEx]

I was told the same thing a week ago when I bought it, Ive just been on here to get info and just been playing with the phone as much as possible.

 

[rjm5151]

same, i dont think i would take the time to go through it but wondering if i am missing anything. They told me i should be closing apps better and blamed a supposed software issue i had with keyboard on that and i dont even run a lot of apps.

 

[debb8]

yes the classes are happening and they are free. a friend of mine took the class and found it helpful.

 

[debb8]

about closing those apps better, my friend was told in the Droid class to get the Advance Task Killer, which is free in the Market area. It is helpful in closing apps that we open and forget about.

 

[roflcopters]

Too bad you don't really need to force close apps, nonetheless use ATK...

 

[debb8]

does closing apps help with battery life?

 

[Data]

Depends on the app. Some that are left on could use power.

 

[deadernie]

Took one of the group classes offered a few weeks after I got my phone. Didn't learn much I didn't already know. Although I had been spending a lot of time here reading. BTW. Never downloaded ATK app and have had no problems. I know there is a whole thread on here about that one.

 

[Abby Normal]

The verizon store where I got my phone actually downloaded the app killer onto my phone before giving it to me..........

 

[lockman]

This board > any VZW class.

 

[moot]

This board > any VZW class.

Truth. 12345

 

[rjm5151]

any good videos out there that break down the essentials when starting with a droid. Thinking of doing a hard reset not sure if i should or not.

 

[VZW RSR]

The classes have been a big success in my area. They are free to all customers, but it's suggested you register ahead of time at www.verizonwireless.com/workshops. The classes are usually led by a combination of trainers, tech support, data experts, and retail reps. Generally the people leading the workshops are pretty knowledgeable but you can also end up learning tips from other users.

While they might not offer much to intermediate and advanced users, the workshops are a great resource for people new to smartphones.

 

[TBV]

This board > any VZW class.

Truth. 12345

My colleague at work holds 1 to 2 of the classes at our store per week...when people are purchasing one of the Droids, we give them the option of filling out a little questionnaire regarding their interest in attending one of our new owner's clinics ... on said short document they check off what they think they may need assistance with in learning the device, when they might be free to attend, & their email address for contact as to when the next clinics are to be held..

We find that many of the older customers (50 and up) are the ones who fill out the 'invite'...Not everyone is the type to download the 200+ page user's manual from the VZ website (or has the time or is willing to read a freaking manual...LOL), are comfortable (patient enough?) learning the device on their own or frequenting a site like this, so we find the new owner's clinics to be very helpful for them.

From a business standpoint, it displays to the customers that we are there to support them beyond the sale, which reduces returns of the devices.